Field Technician

Severn Trent Services; North East; On-site; GBP 26,000 - 29,000; Full time

Job summary

Severn Trent Services is seeking a Field Technician to support the Durham/North Yorkshire region. This role involves maintaining and diagnosing issues with water services, providing excellent customer service, and requires a full UK driving licence. The company values diversity and offers comprehensive training, a competitive salary, and various perks including a company van and annual bonus.

Benefits

Company van and fuel card

Annual bonus scheme of up to 15%

25 days holiday + bank holidays

Leading pension scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Full UK driving licence required.
• Willingness to learn and adapt.
• No prior experience necessary as full training will be provided.

Responsibilities

• Undertake inspection, repair, and maintenance of water and wastewater assets.
• Deliver high levels of customer service.
• Provide quality feedback to minimize avoidable failures.

Skills

Customer Service

Maintenance

Problem Solving

Job description

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Posted Date: 20 May 2025

Posting End Date: 27 - May - 2025

Location: Durham

Company: Severn Trent Services

Department: Water Services Contracts

Salary (£): £26,000 - £29,000

Field Technician

Hello, we’re Severn Trent Services a commercial arm of the Severn Trent Group. We provide water and waste services to companies nationwide, including the MoD and The Coal Authority.

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

We’re currently recruiting for a Field Technician join our team to support the Durham/ North Yorkshire region.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

As our Field Technician you will be responsible for maintaining, assessing, and diagnosing issues with the water service or sewerage treatment process covering an allocated region.

Some Of Your Key Accountabilities Will Be

• Undertaking day to day inspection, repair and maintenance of water and wastewater assets to defined internal quality standards.
• Deliver a high level of customer service.
• Provide quality daily job feedback to identify follow on work to minimise the avoidable failures for water quality.
• Provide support to both customers and colleagues.
  
  

This role dictates that you start from home and work across your allocated region so a full UK driving licence is essential.

What You’ll Bring To The Role

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

No experience is required as full training will be provided. The only asks we have of people applying for this role, is that you have a full UK driving licence and a willingness to learn!

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

With That In Mind, Here Are Just Some Of Our Favourite's Perks That You’ll Get Being Part Of The Seven Trent Services Family

• Salary range between £26,000 - £29,000
• Company van (Business use only) and fuel card
• Annual bonus scheme of up to 15% of your annual salary, based on company performance)
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year
  
  

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

And if your curiosity has peaked and you're wanting to find out even more, search on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

Apply now »

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