Education Welfare Officer

We Manage Jobs(WMJobs); Lichfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local educational authority is seeking an Education Welfare Officer to support children and families in overcoming barriers to education and improving school attendance across Staffordshire. The ideal candidate will have skills in relationship building, caseload management, and knowledge of statutory responsibilities. This role includes managing a caseload, providing advice to schools, and collaborating with partner agencies. Interested candidates can reach out to the Deputy Head for more information.

Benefits

Flexible working arrangements

Employee benefits

Qualifications

• Passion for improving outcomes for children and young people.
• Skilled in managing a varied caseload independently.
• Knowledgeable about school attendance and education access.

Responsibilities

• Manage a high caseload under statutory action.
• Provide advice and best practices between schools.
• Support children in accessing education.

Skills

Relationship building

Knowledge of statutory responsibilities

Caseload management

Job description

Education Welfare Officer

We have an exciting opportunity to join our team as an Education Welfare Officer. This role is vital in supporting children and families to overcome barriers to education and improve school attendance across Staffordshire.

Main Responsibilities

• Work collaboratively with central and district colleagues to manage a high caseload of children under statutory action, including the process towards S444 1 and S444 1A, School Attendance Orders, Education Supervision Orders, Section 19 Assessments, and tracing Children Missing Education.
• Provide advice and share best practice between schools and trusts.
• Act as the named officer for allocated Staffordshire schools, delivering targeted support meetings.
• Organise district meetings to share good practice with schools.
• Support children to access education and work with internal and external partner agencies.
• Advise on complex issues such as school attendance, access to education, part-time timetables, child employment, and entertainment licensing.

The Ideal Candidate

• Passionate about improving outcomes for children and young people.
• Skilled in building strong relationships with schools, families, and partner agencies.
• Able to manage a varied caseload and work independently.
• Knowledgeable about statutory responsibilities relating to school attendance and education access.

The role is based at The Old House in Lichfield, with travel to Stafford and across the district as required.

Interested? For more information about the role, please contact:
Alison Duggan, Deputy Head of Attendance and Inclusion
[e-mail]

Interviews will be held between 8am and 11.30 on 19th December, 2025 at Staffordshire Place.

We’re happy to talk flexible working.

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire.