Education Welfare Officer

WASELEY HILLS HIGH SCHOOL; Frankley; On-site; GBP 32,000 - 34,000; Full time

Job summary

Waseley Hills High School is seeking an Education Welfare Officer to support students and families, remove barriers to attendance and work with external agencies to promote wellbeing.

The role is permanent, full-time (37 hours per week term-time plus 10 days) with a NJC scale salary (£31,537-£33,699 FTE). Applicants will have strong organisational and communication skills and a commitment to safeguarding.

Qualifications

• Experience in education welfare or safeguarding.
• Strong interpersonal and communication skills and ability to work with diverse stakeholders.

Responsibilities

• Support students aged 11–18 to remove barriers to regular attendance.
• Collaborate with families and external agencies to improve attendance and wellbeing.
• Assist the pastoral team and maintain safeguarding procedures.

Skills

Communication

Organisational skills

Empathy

Job description

Education Welfare Officer at Waseley Hills High School

• Job Reference: EDV/2026/WHHS/56551
• Location: School Road, Rubery, Birmingham, West Midlands, B45 9EL
• Contract Type: Permanent
• Contract Term: Full-Time
• Salary: £31,537.00 - £33,699.00 Annually (FTE)
• Pay Award: Pending
• Hours Per Week: 37
• Weeks Per Year: Term time only + 10 days
• Closing Date: 9:00am, Wed 30th Sep, 2026
• Positions Available: 1
• Driving licence required
• Interview Date(s): 5th October 2026

About this Role

Education Welfare Officer

Contract: Permanent

Hours: 37 per week, term time only + 10 days

Salary: NJC Scale 6 Points 18-22 (£31,537-£33,699 FTE - Pay Award Pending)

Waseley Hills High School is seeking to appoint an approachable, empathetic and resilient Educational Welfare Officer who can work with students and families to remove barriers to attending school. The successful candidate will have strong organisational and communication skills. The role includes working closely with students aged 11 to 18 , families, external agencies and the wider pastoral team to remove barriers to attending school.

Waseley Hills is a wonderful place to learn and teach. We have a very hardworking team of teachers and support staff who provide a caring and welcoming atmosphere to our students.

All support staff are subject to the Conditions of Employment set out in their contract of employment and the National Joint Council for Local Government Services (The Green Book) Document. The Trust and its schools comply with these requirements as a minimum but optionally offer an incredible wellbeing package including free tea and coffee facilities, free eye tests, flu jabs, cycle scheme and a 24/7 employee assistance programme that offers a wide range of free support from emotional to financial and legal.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Online checks will be carried out on shortlisted candidates and an enhanced DBS will be required for the successful candidate. All successful candidates will be required to present their birth certificate along with evidence of any name changes.

Please note that applications must be the creation of the candidate applying. While technology, including artificial intelligence, may be used to help the candidate select certain phraseology, if substantial use of AI is used, the application will be disregarded.

The completed form should be submitted by 9.00am Wednesday 30th September 2026. However, early applications are encouraged as we reserve the right to interview earlier for this post should suitable candidates apply.