Education & Visitor Experience Coordinator | 26 Days Leave

Blue Arrow; Leyland; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

26 days annual leave

Bank holidays

Pension matched (up to 5%)

Death in Service 4x salary

Sick pay

Job summary

Blue Arrow in Leyland is seeking an organised Education & Visitor Experience Coordinator to join our Eco Town team. You will coordinate visits, manage bookings, support educational activities and ensure visitors receive a professional and engaging experience.

Working with schools, community groups and partners, you’ll help deliver environmental education and community engagement initiatives, while maintaining high standards of customer service and administration.

Qualifications

• Previous administration, customer service or coordination experience.
• Excellent communication and organisational skills.
• Strong attention to detail.
• Good working knowledge of Microsoft Office.
• The ability to prioritise workloads and manage multiple tasks.
• A positive and professional approach when dealing with visitors and stakeholders.
• An interest in sustainability, education or community engagement would be advantageous.

Responsibilities

• Coordinate and manage visitor and educational bookings.
• Act as the first point of contact for visitor enquiries.
• Welcome and support visitors attending the centre.
• Liaise with schools, community groups and external stakeholders.
• Maintain accurate booking records and visitor data.
• Support events, educational activities and guided visits.
• Prepare visitor resources and administrative documentation.
• Assist with communications, marketing and promotional activity.
• Ensure visitor areas are maintained to a high standard.

Skills

Communication skills

Organisational skills

Attention to detail

Prioritisation

Stakeholder engagement

Education

Tools

Microsoft Office

Job description

Blue Arrow in Leyland is seeking an organised Education & Visitor Experience Coordinator to join our Eco Town team. You will coordinate visits, manage bookings, support educational activities and ensure visitors receive a professional and engaging experience.

Working with schools, community groups and partners, you’ll help deliver environmental education and community engagement initiatives, while maintaining high standards of customer service and administration.