Education & Visitor Experience Coordinator

Blue Arrow; Leyland; Vor Ort; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

26 days annual leave

Bank holidays

Pension matched (up to 5%)

Death in Service 4x salary

Sick pay

Zusammenfassung

Blue Arrow in Leyland is seeking an organised Education & Visitor Experience Coordinator to join our Eco Town team. You will coordinate visits, manage bookings, support educational activities and ensure visitors receive a professional and engaging experience.

Working with schools, community groups and partners, you’ll help deliver environmental education and community engagement initiatives, while maintaining high standards of customer service and administration.

Qualifikationen

• Previous administration, customer service or coordination experience.
• Excellent communication and organisational skills.
• Strong attention to detail.
• Good working knowledge of Microsoft Office.
• The ability to prioritise workloads and manage multiple tasks.
• A positive and professional approach when dealing with visitors and stakeholders.
• An interest in sustainability, education or community engagement would be advantageous.

Aufgaben

• Coordinate and manage visitor and educational bookings.
• Act as the first point of contact for visitor enquiries.
• Welcome and support visitors attending the centre.
• Liaise with schools, community groups and external stakeholders.
• Maintain accurate booking records and visitor data.
• Support events, educational activities and guided visits.
• Prepare visitor resources and administrative documentation.
• Assist with communications, marketing and promotional activity.
• Ensure visitor areas are maintained to a high standard.

Kenntnisse

Communication skills

Organisational skills

Attention to detail

Prioritisation

Stakeholder engagement

Ausbildung

Tools

Microsoft Office

Jobbeschreibung

Education & Visitor Experience Coordinator

Location: Leyland (PR26)

Salary: £31,804.50 per annum

Hours: 37.5 hours per week, Monday to Friday, 8:00am to 4:00pm (with occasional evening and weekend events)

Contract: Temporary to Permanent

Join Our Eco Town Team

We're looking for an organised, enthusiastic and customer-focused Education & Visitor Experience Coordinator to join our Eco Town team in Leyland.

You'll play a key role in coordinating visits, managing bookings, supporting educational activities, and ensuring every visitor receives a professional and engaging experience.

Working with schools, community groups, businesses and industry professionals, you'll be at the heart of delivering memorable visitor experiences while supporting environmental education and community engagement initiatives.

Key Responsibilities

• Coordinate and manage visitor and educational bookings.
• Act as the first point of contact for visitor enquiries.
• Welcome and support visitors attending the centre.
• Liaise with schools, community groups and external stakeholders.
• Maintain accurate booking records and visitor data.
• Support events, educational activities and guided visits.
• Prepare visitor resources and administrative documentation.
• Assist with communications, marketing and promotional activity.
• Ensure visitor areas are maintained to a high standard.

About You

• Previous administration, customer service or coordination experience.
• Excellent communication and organisational skills.
• Strong attention to detail.
• Good working knowledge of Microsoft Office.
• The ability to prioritise workloads and manage multiple tasks.
• A positive and professional approach when dealing with visitors and stakeholders.
• An interest in sustainability, education or community engagement would be advantageous.

Benefits

• 26 days annual leave + bank holidays (additional leave awarded after long service)
• Company pension (up to 5% matched)
• Death in Service cover (4× basic salary)
• Sick pay in line with company policy

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people