Education Office Manager | Operations & Reception Lead

Howett Thorpe; England; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Generous pension scheme

Employee wellbeing support

Professional development opportunities

Generous holiday entitlement

Supportive working environment

Job summary

Howett Thorpe is seeking an experienced Office Manager to join a well-established educational organisation in Surrey. You will oversee day-to-day administration and reception, ensuring a professional and welcoming service for pupils, families, staff and external stakeholders.

Working closely with senior leaders, you will manage office systems, records and compliance, support safeguarding and data protection, and drive continuous improvement while balancing a busy environment.

Qualifications

• Experience in an Office Manager or senior administrator role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Experience supervising, coordinating or leading an administrative function.
• Excellent attention to detail and a commitment to maintaining accurate records.
• Strong IT skills and experience using databases or management information systems.
• A professional and approachable manner with excellent customer service skills.
• The ability to communicate effectively with a wide range of stakeholders.
• A proactive approach with strong problem-solving skills and the confidence to take ownership of processes.
• An understanding of confidentiality, safeguarding and data protection requirements.
• The ability to work both independently and collaboratively within a busy environment.

Responsibilities

• Oversee the day-to-day operation of the reception and administrative functions.
• Ensure visitors, families, staff and external professionals receive a professional and welcoming experience.
• Manage office systems, processes and procedures to support the efficient running of the organisation.
• Supervise and coordinate administrative activities, ensuring workloads are effectively prioritised and managed.
• Maintain accurate records and management information systems, ensuring data integrity and compliance.
• Support pupil and staff administration processes, ensuring documentation is completed and maintained accurately.
• Monitor and improve administrative procedures to enhance efficiency and service delivery.
• Manage correspondence, enquiries and communications, ensuring timely and professional responses.
• Work collaboratively with senior leaders and wider teams to support operational objectives.
• Ensure compliance with safeguarding, data protection and confidentiality requirements.
• Coordinate office resources, supplies and facilities-related administration as required.
• Support the continuous improvement of administrative systems and office operations.

Skills

Organisational skills

Attention to detail

IT skills

Customer service

Communication

Problem solving

Confidentiality

Team collaboration

Tools

Database systems

Job description

Howett Thorpe is seeking an experienced Office Manager to join a well-established educational organisation in Surrey. You will oversee day-to-day administration and reception, ensuring a professional and welcoming service for pupils, families, staff and external stakeholders.

Working closely with senior leaders, you will manage office systems, records and compliance, support safeguarding and data protection, and drive continuous improvement while balancing a busy environment.