Education IT & Tech Manager — Hands-on School Leader

Brabner Fox; Liverpool; Hybrid; GBP 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Culture

Zusammenfassung

Brabner Fox in Liverpool is seeking a hands-on IT & Technical Manager to lead a team of IT Technicians and own senior school relationships. You will oversee service desk operations and act as the senior escalation point for complex infrastructure projects.

The role requires leadership experience, breadth in OS deployment, MDM licensing, and cloud architecture, plus a full driving license for travel across Liverpool/Merseyside school sites.

Qualifikationen

• Proven track record managing or coordinating field technicians/service desk engineers (MSP or Education sector preferred).
• Strong background in OS deployment, MDM licensing, and cloud systems architecture.
• Exceptional relationship-building skills with the ability to translate technical concepts to non-technical school staff.
• Full driving license and vehicle required for travel across Liverpool/Merseyside school sites.

Aufgaben

• Hands-on leadership of a team of field technicians and service desk engineers.
• Oversee day-to-day service desk operations and Escalations (2nd/3rd line).
• Own senior relationships across selected schools and manage complaints while identifying project opportunities.
• Oversee compliance, safeguarding, ISP lines, security, web filtering and firewalls.

Kenntnisse

Leadership experience

Technical breadth

Communication

Driving license

Jobbeschreibung

Brabner Fox in Liverpool is seeking a hands-on IT & Technical Manager to lead a team of IT Technicians and own senior school relationships. You will oversee service desk operations and act as the senior escalation point for complex infrastructure projects.

The role requires leadership experience, breadth in OS deployment, MDM licensing, and cloud architecture, plus a full driving license for travel across Liverpool/Merseyside school sites.