Education IT Support Technician - Growth Path

Benton Park School; Leeds; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Employee assistance programme

Cycle to Work Scheme

Local Government Pension Scheme

Job summary

Moorlands Learning Trust is seeking an IT Technician to deliver first-line IT support for staff and pupils, including imaging and deploying Windows devices. You will log, triage and resolve incidents, acting as the on-site IT contact to ensure smooth day-to-day operations in a busy educational environment.

The role offers 37 hours per week, a salary of £28,153–£29,542, 26–30 days leave, and a Local Government Pension Scheme, with a friendly team and development opportunities.

Qualifications

• Provide first line IT support to staff and pupils.
• Log, triage and resolve incidents and service requests.
• Build, image and deploy Windows devices.

Responsibilities

• Provide first line IT support to staff and pupils on-site.
• Log, triage, resolve and escalate incidents and service requests in line with standards.
• Build, image and deploy Windows devices.
• Act as on-site point of contact for IT support.

Skills

First line IT support

Windows imaging

Ticket triage/logging

Job description

Moorlands Learning Trust is seeking an IT Technician to deliver first-line IT support for staff and pupils, including imaging and deploying Windows devices. You will log, triage and resolve incidents, acting as the on-site IT contact to ensure smooth day-to-day operations in a busy educational environment.

The role offers 37 hours per week, a salary of £28,153–£29,542, 26–30 days leave, and a Local Government Pension Scheme, with a friendly team and development opportunities.