Education Directorate Liaison Officer (maternity cover)

Birkbeck Sport Business Centre; London; On-site; GBP 34,000 - 39,000; Full time

Job summary

Birkbeck Sport Business Centre seeks an Education Directorate Liaison Officer for maternity cover, focusing on enhancing student experiences and supporting engagement in higher education. This full-time role demands strong customer service and communication skills, alongside administrative expertise, aiming to improve student retention and success.

Benefits

31 days paid leave

Flexible and hybrid working arrangements

Competitive salary and pension scheme

Generous benefits in the HE sector

Located in Bloomsbury, Euston, London

Qualifications

• Understanding of diverse student needs and higher education trends.
• Strong administrative skills.
• Experience or interest in roles such as Student Engagement Officer, Liaison Officer, or Programme Administrator.

Responsibilities

• Enhance the induction and transition of foundation year students.
• Identify and support students needing additional help.
• Liaise with teaching and support staff to promote student engagement.

Skills

Customer service

Communication

Organizational skills

IT skills

Tools

MS Excel

MS Word

Outlook

Job description

Education Directorate Liaison Officer (maternity cover)

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Education Directorate Liaison Officer (maternity cover)

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Are you passionate about enhancing student experiences in higher education? Join Birkbeck as an Education Directorate Liaison Officer, where you'll play a crucial role in supporting student engagement and success.

Salary range

£34,346 rising to £38,443 per year

Contract type

Fixed term

Mode

Full time

Grade

5

Business Unit

Education Directorate

Closing date for applicants

23-Jun-2025

Ref No

2191

Documents

• Candidate Information Pack 2025.pdf (PDF, 441.02kb)
• JD Education Directorate Liaison Officer.pdf (PDF, 274.94kb)
  
  

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Are you passionate about enhancing student experiences in higher education? Join Birkbeck as an Education Directorate Liaison Officer, where you'll play a crucial role in supporting student engagement and success.

Birkbeck’s Education and Student Experience Directorate is seeking an experienced administrator who will support the diverse Foundation Year cohort, and work on projects that support student retention and engagement. This role is a full-time, fixed-term maternity cover on a salary of £34,346 rising to £38,443 per year.

As an Education Directorate Liaison Officer, you'll be at the heart of student engagement and support and will:

• Enhance the induction and transition of foundation year students, ensuring their successful progression.
• Identify and support students needing additional help, directing them to appropriate services.
• Liaise with teaching and support staff to promote student engagement and completion.
• Provide administrative support for centralised modules and college processes.
• Contribute to college-level projects aimed at improving student outcomes.
  
  

To succeed as Education Directorate Liaison Officer, you will have:

• Excellent organisation and customer service skills, and a high level of verbal and written communication skills.
• Understanding of diverse student needs and higher education trends.
• Strong administrative skills and knowledge of office systems.
• Excellent IT skills, including MS Excel, Word, and Outlook.
  
  

If you have experience or interest in roles such as Student Engagement Officer, Liaison Officer, Student Advisor, or Programme Administrator, this role could be the perfect fit for you.

Salary And Benefits

£34,346 rising to £38,443 per year which is Grade 5 of the College's London Pay Scale which includes a consolidated Weighting/Allowance that applies only to staff whose normal contractual place of work is in the London area.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible and hybrid working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract

Fixed-term, maternity cover contract. Full-time (35 hours a week). Monday to Friday, usually 9-5pm, except where pre-arranged. On campus working will be required as pre-arranged, otherwise remote. Please submit an application form for consideration. Closing date: Monday 23 June, interview date: Wednesday 16 July 2025.

Enquiries

If you would like to know more about the role, please contact Holly Nicholas, Education Directorate Manager, at [e-mail]

If you have difficulty using the recruitment portal, please contact [e-mail] providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered - www.birkbeck.co.uk/jobs

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

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