Education Client Director

TN United Kingdom; Swindon; On-site; GBP 45,000 - 70,000; Full time

Job summary

Join a dynamic and growing company in the insurance industry as an Account Director, where you will be pivotal in managing client relationships and driving growth. This role offers a fantastic opportunity to establish a book of new clients while ensuring excellent service to existing ones. You will negotiate terms with insurers, analyze sales data, and seek out new commercial opportunities. If you have a strong network within the insurance sector and possess excellent interpersonal and negotiation skills, this is the perfect role for you. Enjoy a competitive salary and a comprehensive benefits package in a supportive environment.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance (4x basic salary)

Income protection

Health cash plan or private medical insurance

Volunteering days

Employee stock purchase plan

Gym discounts

Season ticket loan

Discount vouchers

Qualifications

• Experience in Account Executive or Broker role with a strong network in the insurance industry.
• Comfortable working towards targets and tactical negotiation.

Responsibilities

• Manage client relationships and grow the book of business with effective solutions.
• Negotiate with insurers to obtain favorable terms and manage workloads efficiently.

Skills

Interpersonal Skills

Negotiation Skills

Analytical Skills

Planning Skills

Communication Skills

Education

Degree level education

Cert CII/Dip CII/Advanced Dip CII

Job description

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Overview

We are seeking a highly motivated and experienced Account Director to join our team. As an Account Director, you will be responsible for establishing a book of new clients and managing a renewal portfolio, providing quality service, and meeting client demands to achieve optimal profitable renewal retention and growth. This is a fantastic opportunity to join a dynamic and growing company in the insurance industry.

How you'll make an impact

• Manage client, prospect, and introducer relationships; grow the book and existing accounts by providing appropriate insurance and risk management solutions.
• Negotiate with insurers to obtain terms that match customer requirements.
• Manage your workload effectively to service client relationships and ensure placements are completed within deadlines.
• Keep client information and sales plans up to date.
• Provide realistic plans and forecasts on customer performance.
• Establish and manage a sales pipeline of potential clients.
• Analyze sales data to identify patterns and trends.
• Seek out commercial opportunities and partnerships proactively.
• Promote and sell additional applications and services to clients.
• Discover new sources of profitable business, including cross-selling.
• Collaborate with Account Handlers and Brokers on negotiations.
• Handle internal and external queries from colleagues or underwriters.
• Ensure premiums are paid according to credit control requirements.
• Follow internal policies, procedures, laws, and regulations, focusing on client-centric service.

About You

Qualifications

Cert CII/Dip CII/Advanced Dip CII (Chartered Insurance Institute qualifications) desirable. Educated to degree level or equivalent is also desirable.

Technical Knowledge

Good understanding of general insurance products, services, and classes, including legal principles and risk practices.

Experience

Previous experience in an Account Executive or Broker role, comfortable working towards targets. Experience in tactical negotiation, influencing stakeholders, and building rapport. Ability to prioritize risks, identify problems, and interpret information quickly. Strong network within the insurance industry.

Skills/Other

Excellent interpersonal and negotiation skills. Persistent, proactive, and authentic communication. Strong planning, analytical skills, and ability to handle ambiguity. Comfortable at decision-maker level. Self-motivated and motivating others.

Compensation and Benefits

In addition to a competitive salary, we offer a range of benefits including:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with Gallagher contributions.
• Life insurance (4x basic salary, up to 10x optional).
• Income protection (up to 50% coverage, with options to top-up).
• Health cash plan or private medical insurance.
• Other benefits: volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loan, discount vouchers, family care, and more.