Education Centre Administrator

East Sussex Healthcare NHS Trust; Eastbourne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS pension

Onsite nurseries

Staff restaurants

Accommodation

Job summary

East Sussex Healthcare NHS Trust seeks a Front of House/Reception administrator to support the Education Centre's busy environment, handling telephone, email and visitor queries within set procedures.

The post holder will prioritise workload to tight timescales, manage the Education Centre room booking system and generate data for reports and governance purposes, ensuring rooms and resources are used efficiently.

Qualifications

• Front of House/Reception administrative experience.
• Experience with information management and reporting.
• Ability to work to tight timescales and in a busy environment.

Responsibilities

• Manage the room booking system and maximise resources in the Education Centre.
• Provide information for reports on room usage for forums and meetings.
• Produce data and information for reports and KPI tracking.
• Handle frequent communications by telephone, email and visitors within set procedures.

Skills

Reception duties

Information management

Room booking system

Data reporting

Tools

Room booking software

Job description

To provide a comprehensive Front of House/Receptionadministrative service in the Education Centre.The post holder will work in a busy environment with frequentcommunications by telephone, e-mail and visitors. They willwork within set procedures. Guidance and advice are readilyavailable from members of the Integrated Education (Medical) team.

To prioritise the demands of this role and work to tighttimescales, whilst maintaining the required standards., The post holder will have specific responsibilities for:

• Information Management?
• Responsible for the management of the room booking system, ensuring that allresources in the Education Centre are used to their maximum capacity and totrouble-shoot any problems with external provider. Designated 'super-user' forsystem with access to add and remove users.?
• Provide information for reports of room usage in the Education Centre throughcollating appropriate data from the room booking system used in the EducationCentre for use in reports for various forums and meetings on behalf of theDeputy Head of Medical Education & Knowledge Services, Assistant DirectorHR (Education) and Programme Leader as required.?
• Maintain and report metrics, Key Performance Indicators (KPIs) linked to Trustand National Governance processes and produce data and information forreports as requested.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.