Education Admin Officer: Frontline Support & Events

Allscreens Nationwide Ltd; Scunthorpe; On-site; GBP 22,000 - 26,000; Full time

Job summary

Acis is seeking an organised Admin Officer to support our busy learning environment. You’ll be the first point of contact for learners, visitors and colleagues, helping create a professional, welcoming experience while delivering essential administrative support across our sites.

Your day will cover coordinating office activities, learner records, events and day-to-day operations, ensuring accurate records and timely communications.

Qualifications

• Strong organisational and multitasking abilities.
• Previous experience in frontline administration roles in education, learner support or something similar.
• Highly organised and take pride in your accuracy and attention to detail.
• Proficient in Microsoft packages (outlook, teams, word, excel) and are comfortable learning how to use new systems.
• Have excellent written and verbal skills and engage well with colleagues and stakeholders.
• Ability to work as a team, under pressure and in a fast-paced environment
• Ability to work collaboratively with others, whether in the same team or external support providers
• Time-management skills and ability to prioritize tasks.
• You're a positive, energised and enthusiastic person, with a real zest for helping others

Responsibilities

• Coordinating our main office site - being that person who welcomes everyone on site and via the telephone.
• Manage day-to-day administrative processes across all sites - maintaining office supplies and equipment to ensure our sites have everything they need.
• Monitoring our shared inbox and post, answering general queries or forwarding to other team members when required. Schedule and coordinate meetings, appointments, and travel arrangements for our learners - ensuring all hubs are updated timely and accurately with learner information.
• Leading on administration of our learner records and documentation, ensuring our folders and confidential files are accurate and up to date, our management information system is updated, and compliance checking processes and data as required.
• Using our finance system to process the purchasing of goods and services, and generally coordinating, collecting and delivering goods as needed.
• Provide logistical and administrative support for internal events, and training sessions.
• Prepare, format, and maintain documents and reports for local authorities, group wide forums and our Board - ensuring timely submission where required.
• Following up any interest received to support our learners.

Skills

Organisational skills

Frontline admin experience

Attention to detail

MS Office Proficiency

Written and verbal communication

Tools

Outlook

Word

Excel

Teams

Job description

Acis is seeking an organised Admin Officer to support our busy learning environment. You’ll be the first point of contact for learners, visitors and colleagues, helping create a professional, welcoming experience while delivering essential administrative support across our sites.

Your day will cover coordinating office activities, learner records, events and day-to-day operations, ensuring accurate records and timely communications.