Education Account Growth Specialist

S Knights Recruitment; Lancashire; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid and flexible working

Birthday leave?

21 days?

Competitive pension scheme

Learning and development opportunities

Modern office facilities with free?

Cycle to Work and Home & Tech schemes

Job summary

S Knights Recruitment is assisting a leading educational organisation in Lancaster with a Client Relationship Executive role. The position is hybrid, based in Lancaster, with 35 hours per week and Friday home working.

The role focuses on managing accounts, growing revenue, and promoting digital learning solutions across qualifications and assessment services. The ideal candidate will have strong relationship-building skills, a consultative sales approach and experience with CRM systems, aiming

Qualifications

• Experience in Client Relationship, Sales, Account Management, Customer Success, Business Development or Commercial Support.
• Strong relationship-building and communication skills.
• Consultative and customer-focused approach to sales.
• Experience managing CRM systems and customer information.
• Proactive, commercially aware and target-driven mindset.
• Good IT skills including Microsoft Office and CRM platforms.

Responsibilities

• Managing a portfolio of customer accounts and supporting retention and revenue growth.
• Building strong relationships with education providers, training organisations and employers.
• Identifying upselling, cross-selling and new business opportunities.
• Maintaining an active sales pipeline and accurate CRM records.
• Managing customer enquiries and ensuring a high standard of service.
• Promoting qualifications, assessment services and digital learning products.
• Monitoring account activity and identifying opportunities for further growth.
• Attending customer meetings and sector events.
• Working towards agreed commercial, KPI and service targets.

Skills

Client Relationship

Sales

Account Management

Customer Success

Business Development

Tools

CRM platforms

Job description

S Knights Recruitment is assisting a leading educational organisation in Lancaster with a Client Relationship Executive role. The position is hybrid, based in Lancaster, with 35 hours per week and Friday home working.

The role focuses on managing accounts, growing revenue, and promoting digital learning solutions across qualifications and assessment services. The ideal candidate will have strong relationship-building skills, a consultative sales approach and experience with CRM systems, aiming