EdIS/C2k Training & Support Specialist

Education Authority; Omagh; On-site; GBP 28,000 - 38,000; Full time

Job summary

Education Authority is seeking a Training and Support Officer to deliver in-service training on EdIS/C2k systems to school staff across NI. You will develop training strategies, provide on-site and desk support, and assist with system enhancements and security guidance.

You will work under the Locality Manager to plan, implement and report on training initiatives, contributing to the effective use of Office Administration MIS modules and related resources in schools.

Responsibilities

• Assist with the design, development and delivery of in-service strategies which will contribute to the effective use of EdIS/C2k by schools, especially Office Administration elements.
• Plan and deliver effective training to administrative, teaching and management staff in schools within guidelines.
• Assist with ongoing development and enhancements to Office Administration aspects of school-based systems.
• Assist staff in schools to make effective use of a range of elements of their Management Information System.
• Contribute to customisation of schools’ systems and documentation within guidelines.
• Advise staff on security and control procedures in relation to their systems.
• Provide Service desk and on-site support to staff in schools.
• Assist with administration within the team as required.
• Deliver in-service training to colleagues in EdIS/C2k and other school support services.
• Provide progress reports and updates to Senior Management as required.
• Provide feedback to the Locality Manager on levels of satisfaction in schools regarding EdIS/C2k.
• Assist with research, development and enhancements of EdIS/C2k by pilot testing and cross-project meetings.
• Undertake any other duties as required by the Locality Manager.

Job description

Education Authority is seeking a Training and Support Officer to deliver in-service training on EdIS/C2k systems to school staff across NI. You will develop training strategies, provide on-site and desk support, and assist with system enhancements and security guidance.

You will work under the Locality Manager to plan, implement and report on training initiatives, contributing to the effective use of Office Administration MIS modules and related resources in schools.