EDI Analyst

Breville | Sage; England; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation package

Employee discounts up to 50% on allBre

Corporate health and wellness benefits

Job summary

Breville is seeking an EDI Analyst to support and oversee the day-to-day operation of our Electronic Data Interchange environment. You will work across internal teams and external partners to ensure accurate, timely data exchange across POs, invoices, payments, shipping, and eCommerce transactions.

The role requires strong attention to detail, analytical thinking, and collaboration across departments to identify issues, drive resolution, and support ongoing process improvements.

Qualifications

• Strong attention to detail and data accuracy.
• Analytical thinking to identify and resolve EDI issues.
• Excellent written and verbal communication across teams.
• Ability to manage multiple priorities and timelines.

Responsibilities

• Monitor daily EDI operations and troubleshoot issues.
• Investigate failed or incomplete orders and retransmit documents.
• EDI mapping and root-cause analysis; provide context for fixes.
• Coordinate with internal teams and trading partners to resolve EDI problems.
• Maintain accurate EDI files, documentation, and records.
• Support onboarding and testing of trading partners and ERP integrations.

Skills

Attention to detail

Analytical thinking

Communication

Multi-tasking

Problem solving

Tools

SPS Commerce

XML

JSON

Azure Logic

Job description

About Breville

Over the past 90+ years Breville has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. Breville enhances people's lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more impressively or easily than they'd thought possible in their own home and ultimately allowing them to "Master Every Moment".

EDI Analyst

We are seeking an EDI Analyst to support and oversee the day-to-day operation, monitoring, and troubleshooting of our Electronic Data Interchange (EDI) environment. This role is the key connection between internal teams, customers, vendors, Trading Partners, and third-party logistics providers (3PL), ensuring the accurate and timely exchange of business-critical data across purchase order, invoice, payment, shipping, and eCommerce transactions.

The role requires strong attention to detail, analytical thinking, and the ability to collaborate across multiple departments and systems to identify issues, drive them to resolution, and support ongoing process improvements.

Key responsibilities include:

• Monitor and oversee daily EDI operations; troubleshoot transaction, transmission, and document-processing issues.
• Investigate failed, missing, incomplete, or incorrect orders, invoices, and other EDI transactions and retransmit documents as needed.
• EDI mapping/message analysis and root-cause investigation. Work to provide the pertinent background information to elevate, if necessary, for a fix.
• Process and monitor inbound and outbound EDI documents, including purchase orders, invoices, shipping documents, and related transaction sets.
• Coordinate with Sales, Operations, Accounting, Accounts Receivable, Logistics/3PL, SPS Commerce, and other internal teams to resolve EDI-related issues.
• Communicate with customers, vendors, AS2/API/VAN providers, and Trading Partners to troubleshoot missing, incomplete, or incorrect transmissions, and to relay issue resolutions in a timely manner.
• Review inbound and outbound transaction/exception logs to identify errors and ensure accurate, timely processing.
• Support eCommerce order processing (e.g., Commerce Tools, Shopify, CSV order feeds) and ensure orders are successfully processed into the ERP system (D365).
• Trading Partner Onboarding and Testing, including: requirements/specifications review, mapping/configuration, testing, validation, go-live and support.
• Maintain accurate EDI files, documentation, and transaction records.
• Identify opportunities to improve EDI processes, accuracy, and efficiency, and support related system and software projects.
• Follow company policies and procedures related to quality, compliance, confidentiality, and data integrity.
• Support purchase order processing and acknowledgements, identifying new stores and store requirements (ANSI X12: 850, 852, 855 and EDIFACT: ORDERS, INVRPT, ORDRSP and TRADACOMS: ORDERS, SLSRPT, ORDERSR).
• Support invoice and payment processing (ANSI X12 810 and EDIFACT: INVOIC and TRADACOMS: INVOIC).
• Support shipping and 3PL processing, including advance shipment notifications and SFTP transmission review (ANSI X12: 856, 940, 943, 944, 945, 947, 870 EDIFACT: DESADV and TRADACOMS: DESADV).

We're Interested in Hearing from People Who Have:

• Minimum 5 years of recent experience working with EDI, preferably within a consumer goods, retail, distribution, or similar environment.
• Strong understanding of EDI processes, standards, and transaction workflows.
• Familiarity with common ANSI X12, EDIFACT and TRADACOMS transaction sets, including: 810, 850, 852, 855, 856, 860, 860?
• Experience working with XML and JSON files preferred.
• Experience troubleshooting EDI errors, failed transmissions, acknowledgements, and data discrepancies.
• Understanding of ERP systems and how EDI transactions integrate with order processing and other business processes.
• Experience working with Trading Partners, customers, vendors, or third-party EDI/VAN providers; experience with SPS Commerce or similar platforms is highly desirable.
• Experience with Data Masons is highly desirable. (DMEDI)
• Experience with Azure Logic is highly desirable.
• Experience with eCommerce order processing is preferred.

Key Skills & Attributes

• Strong organizational and time-management skills; ability to manage multiple priorities.
• Strong analytical, methodical, and effective problem-solving abilities.
• Excellent attention to detail and commitment to data accuracy.
• Calm and patient approach when troubleshooting issues, with a strong sense of ownership and follow-through.
• Strong written, verbal, and interpersonal communication skills. Ability to collaborate effectively across departments and with external partners.

What Success Looks Like

The successful candidate will be highly detail-oriented, responsive, and comfortable troubleshooting complex transaction issues. They will identify problems, coordinate with the right stakeholders, and drive issues through resolution while maintaining accurate records - helping prevent operational disruptions or customer chargebacks and supporting reliable, continuously improving EDI operations.

What we offer you:

• Competitive compensation package
• A fun and rewarding team environment
• Opportunity to work for an Australian Stock Exchange listed company
• Employee assistance program
• Paid parental leave policy
• Employee discounts of up to 50% on all our electrical products
• Corporate health and wellness benefits such as gym discounts, yoga classes, fruit, and more

Equal Employment Opportunity

Breville Group is proud to be an Equal Employment Opportunity Employer.