EDI Analyst

PeopleGateway; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Car Parking Pass

25 days Annual Leave + Bank Holidays

A day off for your Birthday

Flexible Holiday Option - buy 5 days

Life Insurance Policy

Private Medical Insurance

Critical Illness Cover

Job summary

Princes is seeking an EDI Analyst in Liverpool to coordinate onboarding of customers, suppliers and logistics providers onto our EDI services. You will ensure business, operational and technical requirements are captured and governed through to go-live, while supporting acquisitions and standardising EDI processes across the group.

You will work with SAP environments, APIs, and integration technologies to deliver scalable EDI solutions within a structured governance framework and

Qualifications

• Experience in a Business Analyst, Systems Analyst, Integration Analyst or comparable role.
• Strong stakeholder management, facilitation and communication skills.
• Experience gathering, analysing and documenting business and functional requirements.
• Experience coordinating business or technology change, onboarding or implementation activities.
• Strong analytical, organisational and problem-solving capability.
• Experience working within structured governance, delivery and change-control processes.
• Ability to manage multiple priorities, stakeholders and dependencies simultaneously.
• Experience of EDI processes and trading partner onboarding.
• Understanding of supply chain, logistics, customer service or order-to-cash processes.
• Experience working within SAP environments.
• Knowledge of integration technologies, APIs and business-to-business connectivity.
• Understanding of EDIFACT, ANSI X12, XML or related standards.
• Experience supporting acquisitions, migrations or business transformation programmes.
• Knowledge of ITIL, Agile or project management methodologies.

Responsibilities

• Coordinate the onboarding of customers, suppliers, logistics providers and other trading partners onto Princes EDI services.
• Facilitate the collection and documentation of business, operational and technical requirements.
• Manage onboarding activities through agreed governance and delivery processes.
• Coordinate testing, cutover, go-live and hypercare activities for new or changed EDI services.
• Produce process flows, business requirements and supporting delivery documentation.
• Work with technical resources to translate business requirements into deliverable solutions.
• Support impact assessments, options analysis and change evaluation.
• Support EDI workstreams associated with acquisitions, divestments and business transformation initiatives.
• Assess existing trading partner arrangements and coordinate migration to Group platforms and standards.
• Maintain plans, actions, dependencies, risks and issues for onboarding and integration activities.
• Support the standardisation of acquired business EDI services.
• Maintain visibility of the EDI demand pipeline and onboarding backlog.
• Support prioritisation of incoming demand in line with agreed business and IT priorities.
• Ensure compliance with architecture standards, change controls, security requirements and operational processes.
• Produce clear status reporting, metrics and management information for stakeholders.
• Coordinate business and integration testing activities and support defect resolution.
• Ensure appropriate documentation, training, support arrangements and operational readiness are in place before go-live.
• Support transition of new and changed EDI services into operational support.
• Assist with major incident coordination where trading partner services are affected.
• Build effective relationships with business functions, customers, suppliers, logistics partners and technology providers.
• Act as a central contact point for EDI onboarding and service change activity.
• Identify opportunities to improve EDI processes, controls, standards and onboarding lead times.
• Develop and maintain reusable templates, procedures and documentation that support a consistent Group approach.

Skills

EDI processes

Trading partner onboarding

Stakeholder management

SAP environments

APIs & integration

ITIL/Agile

Communication skills

Requirements gathering

Tools

SAP

EDI platforms

Job description

About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

EDI Analyst
Liverpool

Job Purpose

The EDI Analyst is responsible for the coordination, governance, onboarding and continuous improvement of Electronic Data Interchange (EDI) services across Princes Group.
The role acts as the primary interface between business stakeholders, technical teams, customers, suppliers and third-party logistics partners to ensure EDI services are delivered in a consistent, controlled and scalable manner.
The EDI Analyst supports customer and supplier onboarding, acquisition integration activities, demand management, testing coordination and operational governance of the Group EDI platform. The role helps ensure that EDI services support business growth, customer requirements and supply chain operations while adhering to Group technology standards and governance processes.

Dimensions

• Supports EDI services across multiple business units, countries and operating companies.
• Coordinates onboarding of customers, suppliers and third-party logistics providers.
• Supports acquisition, divestment and business integration programmes.
• Works with SAP, integration, architecture and IT service teams.
• Coordinates multiple concurrent onboarding and change activities.
• Operates within a business-critical service supporting ordering, logistics and invoicing processes.

Key Responsibilities

EDI Onboarding and Change Management

• Coordinate the onboarding of customers, suppliers, logistics providers and other trading partners onto Princes EDI services.
• Facilitate the collection and documentation of business, operational and technical requirements.
• Manage onboarding activities through agreed governance and delivery processes.
• Coordinate testing, cutover, go-live and hypercare activities for new or changed EDI services.

Business Analysis and Requirements Management

• Elicit, analyse, document and maintain functional, process and integration requirements.
• Produce process flows, business requirements and supporting delivery documentation.
• Work with technical resources to translate business requirements into deliverable solutions.
• Support impact assessments, options analysis and change evaluation.

Acquisition and Business Change Support

• Support EDI workstreams associated with acquisitions, divestments and business transformation initiatives.
• Assess existing trading partner arrangements and coordinate migration to Group platforms and standards.
• Maintain plans, actions, dependencies, risks and issues for onboarding and integration activities.
• Support the standardisation of acquired business EDI services.

Governance and Demand Management

• Maintain visibility of the EDI demand pipeline and onboarding backlog.
• Support prioritisation of incoming demand in line with agreed business and IT priorities.
• Ensure compliance with architecture standards, change controls, security requirements and operational processes.
• Produce clear status reporting, metrics and management information for stakeholders.

Testing and Service Readiness

• Coordinate business and integration testing activities and support defect resolution.
• Ensure appropriate documentation, training, support arrangements and operational readiness are in place before go-live.
• Support transition of new and changed EDI services into operational support.
• Assist with major incident coordination where trading partner services are affected.

Stakeholder Management and Continuous Improvement

• Build effective relationships with business functions, customers, suppliers, logistics partners and technology providers.
• Act as a central contact point for EDI onboarding and service change activity.
• Identify opportunities to improve EDI processes, controls, standards and onboarding lead times.
• Develop and maintain reusable templates, procedures and documentation that support a consistent Group approach.

Key Relationships

Internal External

• EDI Systems Architect / Technical Lead
• EDI Systems Developer
• SAP and Enterprise Application teams
• Enterprise Architecture and Information Security
• Project Management Office and IT Service Management
• Commercial, Supply Chain, Logistics, Finance and Customer Service teams

• Customers and suppliers
• Third-party logistics providers
• EDI service providers
• Integration partners
• Software vendors

Role Requirements

Knowledge, Skills and Experience

• Experience in a Business Analyst, Systems Analyst, Integration Analyst or comparable role.
• Strong stakeholder management, facilitation and communication skills.
• Experience gathering, analysing and documenting business and functional requirements.
• Experience coordinating business or technology change, onboarding or implementation activities.
• Strong analytical, organisational and problem-solving capability.
• Experience working within structured governance, delivery and change-control processes.
• Ability to manage multiple priorities, stakeholders and dependencies simultaneously.
• Experience of EDI processes and trading partner onboarding.
• Understanding of supply chain, logistics, customer service or order-to-cash processes.
• Experience working within SAP environments.
• Knowledge of integration technologies, APIs and business-to-business connectivity.
• Understanding of EDIFACT, ANSI X12, XML or related standards.
• Experience supporting acquisitions, migrations or business transformation programmes.
• Knowledge of ITIL, Agile or project management methodologies.
• Customer-focused and service-oriented mindset.
• Collaborative and confident working across technical and business teams.
• Proactive, organised and results-driven.
• Strong attention to detail and commitment to quality.
• Able to communicate complex requirements clearly and practically.
• Comfortable working under pressure and managing competing priorities.
• Demonstrates integrity, accountability and continuous improvement.

Performance Measures

• Successful onboarding of trading partners to agreed scope, quality and timescales.
• Delivery of acquisition and integration activities against agreed milestones.
• Achievement of testing, service-readiness and go-live criteria.
• Reduction in avoidable onboarding delays, defects and post-go-live issues.
• Compliance with governance, documentation, architecture and operational standards.
• Stakeholder satisfaction with EDI onboarding and change processes.
• Contribution to standardisation, reusable assets and continuous improvement.
• Car Parking Pass
• 25 days Annual Leave + Bank Holidays
• A day off for your Birthday
• Flexible Holiday Option - buy 5 days holiday
• Life Insurance Policy
• Private Medical Insurance
• Critical Illness Cover

Knowledge, Skills and Experience

Essential

• Experience in a Business Analyst, Systems Analyst, Integration Analyst or comparable role.
• Strong stakeholder management, facilitation and communication skills.
• Experience gathering, analysing and documenting business and functional requirements.
• Experience coordinating business or technology change, onboarding or implementation activities.
• Strong analytical, organisational and problem-solving capability.
• Experience working within structured governance, delivery and change-control processes.
• Ability to manage multiple priorities, stakeholders and dependencies simultaneously.

Desirable

• Experience of EDI processes and trading partner onboarding.
• Understanding of supply chain, logistics, customer service or order-to-cash processes.
• Experience working within SAP environments.
• Knowledge of integration technologies, APIs and business-to-business connectivity.
• Understanding of EDIFACT, ANSI X12, XML or related standards.
• Experience supporting acquisitions, migrations or business transformation programmes.
• Knowledge of ITIL, Agile or project management methodologies.

Behavioural Competencies

• Customer-focused and service-oriented mindset.
• Collaborative and confident working across technical and business teams.
• Proactive, organised and results-driven.
• Strong attention to detail and commitment to quality.
• Able to communicate complex requirements clearly and practically.
• Comfortable working under pressure and managing competing priorities.
• Demonstrates integrity, accountability and continuous improvement.

Performance Measures

• Successful onboarding of trading partners to agreed scope, quality and timescales.
• Delivery of acquisition and integration activities against agreed milestones.
• Achievement of testing, service-readiness and go-live criteria.
• Reduction in avoidable onboarding delays, defects and post-go-live issues.
• Compliance with governance, documentation, architecture and operational standards.
• Stakeholder satisfaction with EDI onboarding and change processes.
• Contribution to standardisation, reusable assets and continuous improvement.

Benefits

• Car Parking Pass
• 25 days Annual Leave + Bank Holidays
• A day off for your Birthday
• Flexible Holiday Option - buy 5 days holiday
• 14.5% Pension (5% Employee, 9.5% Employer) Opt-In
• Life Insurance Policy
• Private Medical Insurance
• Critical Illness Cover

At Princes we are committed to making all stages of our recruitment process accessible to all candidates (including application). Please let us know as soon as possible of any additional support or reasonable adjustments you require through the recruitment process by emailing [e-mail]