Customer Service Assistant

Restaurant Associates; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic team as a Customer Services Assistant in a vibrant environment where your passion for food and people will shine. This role offers the chance to deliver exceptional customer experiences while working in a fast-paced setting. You'll be responsible for preparing delightful food, maintaining a positive brand image, and ensuring top-notch hygiene and safety standards. With opportunities for career progression, this is your chance to thrive in a company that values individuality and rewards dedication. If you're ready to make an impact and grow, this is the perfect opportunity for you.

Qualifications

• Enthusiastic can-do attitude and passion for food and service.
• Ability to work well under pressure and prioritize safety.

Responsibilities

• Prepare high-quality food and create attractive displays.
• Handle cash and operate the cash register.

Skills

Customer Service

Teamwork

Food Hygiene

Cash Handling

Time Management

Education

Experience in Catering

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone like you to help us deliver an exceptional customer experience for Restaurant Associates on a full-time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. We offer opportunities for progression within a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Before applying, here’s what you need to know:

Your key responsibilities will include:

• Preparing high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Restaurant Associates and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Adhering to Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Be passionate about delivering excellent customer service
• Be an excellent team player
• Be eager to succeed in your role
• Work well under pressure
• Demonstrate outstanding timekeeping and reliability
• Prioritize safety at all times
• Experience in a similar catering role is preferred but not essential

Restaurant Associates provides exceptional hospitality through food, drink, and services. We collaborate with partners and clients to achieve great results. Our passionate teams strive for excellence in delivering employee dining and hospitality at some of the UK's leading workplaces, cultural, and heritage destinations.

Job Reference: com/0805/96803001/52515914/R/BU #RA Group

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities for career advancement. We celebrate diversity and aim to ensure all team members feel valued, empowered, and able to reach their full potential.