Talent Engagement Coordinator

Impellam Internal - Apply Online; Luton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Talent Engagement Coordinator, where you'll play a key role in enhancing the contractor experience. This hybrid position offers the opportunity to work closely with candidates and stakeholders, ensuring effective communication and support throughout the onboarding and offboarding processes. With a commitment to employee wellbeing and a supportive team environment, you'll thrive in a culture that values authenticity and personal growth. If you are passionate about making a positive impact and fostering strong relationships, this role is perfect for you.

Benefits

Flexible working arrangements

Career progression opportunities

Enhanced maternity and paternity packages

Paid birthday off

Holiday buy/sell scheme

Qualifications

• Strong communication skills and a customer-focused mindset are essential.
• Ability to build relationships and solve problems effectively.

Responsibilities

• Manage helpdesk for candidate inquiries and ensure timely resolution.
• Oversee onboarding and offboarding processes for candidates.
• Enhance satisfaction by responding to queries within agreed KPIs.

Skills

Effective Communication

Relationship Building

Problem Solving

Customer Focus

Job description

Talent Engagement Coordinator

Hybrid with travel to London and Luton

We are seeking a dedicated Talent Management Specialist to join our team. In this role, you will be responsible for delivering an exceptional contractor experience, including providing wellbeing counsel for our Contingent Worker Community.

You will serve as the first point of contact for all Contingent Worker inquiries, ensuring timely and effective responses while collaborating with colleagues and external stakeholders.

Key Responsibilities:

• Manage onsite and offsite helpdesk for candidate inquiries, log and triage queries, and ensure timely resolution. Act as the first point of contact for escalations and provide regular updates on query status.
• Oversee the candidate journey through onboarding and offboarding processes, support administrative tasks, and assist with candidate care programs.
• Enhance candidate and hiring manager satisfaction by responding to queries within agreed KPIs and providing monthly and quarterly customer hub management reports.

About You

We are looking for someone with effective communication skills, strong relationship-building abilities, problem-solving skills, and a customer-focused mindset.

Please Note: You will be required to undergo Security Clearance, which will be discussed during the application process.

Why Join #TeamGuidant

At Guidant Global, we're committed to transforming our industry for the better. We value our people as our greatest asset and strategic advantage. We encourage authenticity and support a work environment where everyone can bring their true selves to work.

Our benefits include:

• A welcoming and supportive team environment.
• Flexible working arrangements tailored to individual needs.
• Opportunities to work with prominent clients and senior stakeholders, with clear career progression paths and funded qualifications.
• Recognition as an ERS Silver Standard employer and a Disability Confident Leader.
• Positive feedback and ratings on Glassdoor.
• Enhanced maternity and paternity packages.
• A flexible benefits package, including a holiday buy/sell scheme and a paid birthday off.

We welcome applications from individuals requiring flexibility. Our supportive team will provide full details about the role.

Applicants who meet the role requirements and identify as having a disability, long-term health condition, reservists, ex-armed forces personnel, or forces spouses will be guaranteed an interview. We also value the contributions of individuals with previous convictions and are committed to diversity and inclusion. Please let us know if you require reasonable adjustments during the application or interview process. Feel free to specify your pronouns in your application.