Talent Engagement Coordinator

DO NOT USE; Luton; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Talent Engagement Coordinator to enhance the contractor experience. This hybrid role involves managing candidate inquiries, overseeing onboarding processes, and ensuring satisfaction for both candidates and hiring managers. Join a supportive team that values authenticity and offers flexible working options tailored to individual needs. With opportunities for career growth and funded qualifications, this position is perfect for someone passionate about talent management and improving industry standards.

Benefits

Flexible working options

Enhanced maternity and paternity packages

Paid birthday off

Holiday buy/sell scheme

Career development opportunities

Qualifications

• Strong communication and relationship-building abilities are essential.
• A customer-focused mindset is crucial for success in this role.

Responsibilities

• Manage helpdesk for candidate inquiries and ensure timely resolutions.
• Oversee onboarding and offboarding processes for candidates.
• Improve satisfaction for candidates and hiring managers.

Skills

Effective Communication

Relationship Building

Problem Solving

Customer Focus

Job description

Talent Engagement Coordinator
Hybrid with travel to London and Luton

We are seeking a dedicated Talent Management Specialist to join our team. In this role, you will be responsible for delivering an exceptional contractor experience, including providing wellbeing counsel for our Contingent Worker Community.

You will serve as the first point of contact for all Contingent Worker inquiries, ensuring timely and effective responses while collaborating with colleagues and external stakeholders.

Key Responsibilities:

1. Manage onsite and offsite helpdesk for candidate inquiries, log and triage queries, and ensure timely resolution. Act as the first point of contact for escalations and provide regular updates on query status.
2. Oversee the candidate journey through onboarding and offboarding processes, support administration tasks, and assist with candidate care programs.
3. Improve candidate and hiring manager satisfaction, respond to queries within agreed KPIs, and provide monthly and quarterly customer hub management information.

About You: We are looking for someone with effective communication skills, strong relationship-building abilities, problem-solving skills, and a customer-focused mindset.

Please Note: You will be required to undergo Security Clearance for this role, which will be discussed at the application stage.

Why join #TeamGuidant

At Guidant Global, we're on a mission to improve our industry. We believe our people are our greatest asset and strategic advantage. We encourage authenticity and support flexible working arrangements to ensure our team members can thrive both professionally and personally.

Benefits include:

• A welcoming and supportive team environment.
• Flexible working options tailored to individual needs.
• Opportunities to work with prominent clients, collaborate with senior stakeholders, and pursue clear career paths with funded qualifications.
• Recognition as an ERS Silver Standard employer and a Disability Confident Leader.
• Positive company reviews on Glassdoor.
• Enhanced maternity and paternity packages.
• Flexible benefits, including a holiday buy/sell scheme and a paid birthday off.

We welcome applications from individuals requiring flexibility. Our team will provide full details of the role and support your needs.

We guarantee an interview for applicants who meet the role requirements and disclose a disability/long-term health condition, current reservists, ex-armed forces personnel, or forces spouses. We also value the contributions of individuals with previous convictions and are a 'Ban the Box' employer.

We are committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences. If you require reasonable adjustments during the application or interview process, please inform us and include your pronouns in your application.