Call Center Agent - Uncapped Commission (Middlesbrough)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Agent to join their dynamic team in Stockton-on-Tees. This full-time role offers a competitive starting salary with opportunities for commission and bonuses. You'll engage with customers to enhance their digital experiences, providing tailored recommendations in a supportive environment. With flexible scheduling and a focus on career development, this position is perfect for confident communicators looking to make a positive impact. Join a team that values your skills and offers comprehensive benefits, including healthcare and generous family leave.

Benefits

Access to online GP services 24/7

Market-leading paid carer’s leave

18 weeks full pay Family Leave

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental insurance

Qualifications

• Confident communicator with strong interpersonal skills.
• Ability to engage customers and recommend products.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products without hard sales.

Skills

Customer Engagement

Communication Skills

Sales Skills

Education

High School Diploma

Job description

Job Title: Call Center Agent - Uncapped Commission (Middlesbrough), Stockton-on-Tees

Client:

EE

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Darlington
Type: Permanent, Full-time
Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission
Hourly rate: £12.82 rising to £13.12 at 9 months

If you’re a confident talker who enjoys asking questions and getting to know people, this role might be for you. Whether you have extensive life experience or are skilled at negotiating family mealtimes, your transferable skills can succeed in a sales advisor role with EE. We provide training to help you confidently discuss our products and services.

Our role involves engaging with customers over the phone to enhance their digital lives and recommend suitable products. We do not do 'hard sales'. Join our Sales Team in Darlington and utilize your skills in a supportive environment.

We value flexibility and support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay for all parents during the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth within EE.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance.

Join a team with a positive culture, meaningful support, and tailored training to build a lasting career. What are you waiting for?