Call Center Operator - Uncapped Commission (Middlesbrough)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a forward-thinking company as a Call Center Operator, where your communication skills can shine! This role offers a competitive salary with opportunities for uncapped commission, along with a supportive team culture that values flexibility and personal growth. You'll be trained to confidently discuss a range of products and services, helping customers enhance their digital experiences. With benefits like online GP access, generous family leave, and career development support, this position is designed to help you succeed both professionally and personally. Don't miss the chance to make a real impact in a dynamic environment!

Benefits

Online GP Access

Paid Carer’s Leave

Family Leave

Product Discounts

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident communicator with a knack for building relationships.
• Ability to engage in conversations and understand customer needs.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss and recommend appropriate products based on customer needs.

Skills

Communication Skills

Sales Skills

Customer Service

Education

High School Diploma

Job description

Social network you want to login/join with:

Call Center Operator - Uncapped Commission (Middlesbrough), Stockton-on-Tees

Client:

EE

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family
• Huge discounts on EE & BT products including your Mobile and Broadband – saving hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work upfront, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?