Senior Sales Professional

TN United Kingdom; United Kingdom; On-site; GBP 30,000 - 60,000; Full time

Job summary

An exceptional opportunity awaits for a Full-Time Senior Sales Professional to join a prestigious Womenswear Concession in one of London's most iconic luxury department stores. As a Senior Sales Professional, you will embody elegance and luxury, delivering outstanding client experiences in a renowned retail destination. This role involves supporting the sales team, fostering a customer-first culture, and upholding brand standards. If you are energetic, passionate, and results-driven, this is your chance to shine in a dynamic environment where your contributions will be valued.

Qualifications

• Proven management abilities in a premium/luxury environment.
• Excellent organizational and communication skills.

Responsibilities

• Support sales team to maximize customer experience and sales.
• Uphold brand standards and communicate feedback to management.

Skills

Team Leadership

Customer Engagement

Sales Strategy

Communication Skills

Job description

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Client:

Ralph Lauren

Location:

Job Category:

-

EU work permit required:

Yes

Job Reference:

7c590eaeb19b

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Position Overview

We have an exceptional opportunity for a Full-Time Senior Sales Professional to join our prestigious Womenswear Concession in Harrods, London's most iconic luxury department store.

As a Senior Sales Professional, you'll represent Ralph Lauren's timeless elegance and luxury while delivering exceptional client experiences in one of the world's most renowned retail destinations.

Position Details:

• Full-time role (40 hours per week)
• Store Hours: 9:30 AM - 9:00 PM
• 8-hour rotating shifts within store operating hours
• Located in Harrods, Knightsbridge, London

What You'll Do

Business Client Development

• Support the sales team in absence of manager(s) to ensure an extraordinary customer experience to maximise sales and commercial opportunities in store and via outreach
• Communicate, engage and energise the team to maximise performance using service metrics

Leadership & Engagement Support

• Support the manager(s) in creating an inclusive working environment with a customer-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) in developing the team’s product knowledge and selling culture

Operations

• Uphold & coach brand standards and brand presentation
• Communicate product and customer feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Experience, Skills & Knowledge

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth brand and product knowledge