ED Receptionist & Administrator — Flexible Shifts

VerseOne Group; Chelmsford; On-site; GBP 23,000 - 28,000; Part time

Job summary

Mid and South Essex NHS Foundation Trust seeks a Receptionist/Administrator for the Emergency Department at Broomfield Hospital. You will be the welcoming face, booking patients and ambulances in Lorenzo, handling calls, and maintaining essential records with professionalism and calm under pressure.

The role offers a flexible 24/7 pattern with early, late, night shifts, weekends, and bank holidays. Experience in health care customer care and strong communication are essential for delivering

Qualifications

• Minimum 3 GCSEs including English language.
• Customer Care Training.

Responsibilities

• Front desk receptionist/administration for Emergency Department at Broomfield Hospital.
• Book in patients and ambulances using Lorenzo; manage calls and messages.
• Maintain patient records and monitor waiting areas; support clinical teams as needed.
• Work with rotating shifts including early, late, night, weekends and bank holidays.

Skills

Effective communicator

Education

GCSEs incl English

Job description

Mid and South Essex NHS Foundation Trust seeks a Receptionist/Administrator for the Emergency Department at Broomfield Hospital. You will be the welcoming face, booking patients and ambulances in Lorenzo, handling calls, and maintaining essential records with professionalism and calm under pressure.

The role offers a flexible 24/7 pattern with early, late, night shifts, weekends, and bank holidays. Experience in health care customer care and strong communication are essential for delivering