ED Admin Clerk

Surrey and Sussex Healthcare NHS Trust; Redhill; On-site; GBP 21,000 - 28,000; Full time

Job summary

Surrey and Sussex Healthcare NHS Trust is seeking an Admin Clerk for its Emergency Department. The role involves reception and admin duties across a 24/7 shift pattern, including early, late and night shifts.

The successful candidate will work with nursing staff, consultants and the public, providing accurate clerical support and data entry. Experience in admin/reception and IT competence is essential, with a customer-focused approach and the ability to work both independently and as part of a

Qualifications

• Experience in an administrative and reception role.
• Excellent communication and interpersonal skills.
• Ability to use IT in the workplace and work with the public in customer service.

Responsibilities

• Provide administration/reception cover to the Emergency Department.
• Work with nursing staff, consultant teams, the public, management and internal/external staff.
• Carry out clerical duties and ensure accurate data capture.

Skills

Customer service

Communication

IT skills

Teamwork

Tools

Microsoft Office

Job description

Do you have a passion for customer service? Do you enjoy the flexibility of shift work? If the answer is yes we have a job that suits you.

The Emergency department is looking for caring, enthusiastic and highly organised Admin Clerks to join our friendly Admin team. The team work a variety of shifts covering a 24 hr. period, 7days per week, 365 days per year. Therefore the ability to be able to work a variety of shifts i.e. early, late and night shifts is essential.

Excellent communication and interpersonal skills, ability to work as a member of the team or individually along with the ability to use own initiative to solve problems as they a rise is crucial.

You will provide administration/reception cover to the department and work in association with the nursing staff, consultant teams, the public, management and staff from internal and external sources through the provision of clerical duties.

You will have experience in an administrative and reception role and be

competent in IT in the workplace. You would preferably have experience of shift work and have worked with the public in a customer services role.

Attention to detail and accurate data capture is an essential part of this position.

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

Surrey and Sussex Healthcare NHS Trust is one of the region's busiest providers of healthcare. It was formed on 1 April 1998 following a merger between East Surrey Healthcare NHS and Crawley Horsham NHS Trusts. We are often referred to as 'SASH'.

We run East Surrey Hospital in Redhill, where we have more than 700 beds and provide acute and complex services. In addition, we provide a range of outpatient, diagnostic and less complex planned services at The Earlswood Centre, Caterham Dene Hospital, Crawley Hospital and Horsham Hospital.

Every year, over 120,000 people attend our Emergency Department, we deliver nearly 4,000 babies and almost half a million people have outpatient appointments with us.

We are a major local employer, with a diverse workforce of around 5,500 staff providing healthcare services to a growing population of some 744,000 people. We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.

For further details / informal visits contact: Name: Natasha Chetty Job title: Assistant Service Delivery Manager Email address: [e-mail] Telephone number: 01737 768511

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