Economy Officer: Data-Driven Business Support

Gloucestershire County Council; Gloucester; Presencial; GBP 34.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working

Annual leave 25.5 days rising to 30.5

LGPS

Employee Assistance Programme

Cycle to Work

Descripción de la vacante

Gloucestershire County Council is seeking an Economy Officer (Business Support) in Gloucester. The role focuses on delivering business support through data, CRM management and performance reporting.

You will work closely with Growth Hub colleagues and the Digital Team to drive digital innovation, cyber resilience and SME growth across Gloucestershire. You will manage and develop the CRM, analyse performance data, produce monthly reports and identify service improvements.

Formación

• Experience in a data-focused role and ability to turn complex information into clear reports.
• Confidence using CRM systems and turning data into actionable insights.
• Programme or project experience with monitoring progress and managing risks.

Responsabilidades

• Manage and develop the CRM system and data governance.
• Analyse performance data and produce monthly reports.
• Identify service improvements and support digital marketing/engagement.
• Coordinate events, workshops and mentor programmes; support digital adoption and AI/tools.

Conocimientos

Data analysis

CRM systems

Reporting

Stakeholder engagement

Educación

GCSEs / A-levels or NVQ Level 4 or equivalent

Herramientas

CRM software

Descripción del empleo

Gloucestershire County Council is seeking an Economy Officer (Business Support) in Gloucester. The role focuses on delivering business support through data, CRM management and performance reporting.

You will work closely with Growth Hub colleagues and the Digital Team to drive digital innovation, cyber resilience and SME growth across Gloucestershire. You will manage and develop the CRM, analyse performance data, produce monthly reports and identify service improvements.