Ecommerce Website Manager

Bremont Watch Company; Henley-on-Thames; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Bremont Watch Company is seeking a Website & Online Merchandising Manager to oversee their ecommerce platform. The role involves optimizing user experiences, managing website functionality, and collaborating with various teams to drive growth. Ideal candidates will have extensive experience with Shopify and a passion for enhancing digital performance in the luxury retail sector.

Benefits

Generous Holiday Entitlement

Free Daily Lunch

Life Assurance

Family-Friendly Benefits

Celebrate Your Milestones

Career Growth

Exclusive Discounts

Wellbeing Support

Social Culture

Give Back

Qualifications

• Significant hands-on experience with Shopify, including front-end merchandising.
• Demonstrable experience in website development project management.
• Strong understanding of customer journey planning and email campaign execution.

Responsibilities

• Manage daily operations of bremont.com, including product and campaign pages.
• Optimize D2C/cart functionality and customer account features.
• Support CRM activities and manage email campaigns.

Skills

Project Management

UX Optimization

Collaboration

Data Management

Tools

Shopify

HTML

CSS

JavaScript

Job description

At Bremont, we design and create the ultimate tool watches — built to be tough, reliable, and ready for any adventure. Our watches are crafted for those who believe that anything is possible with the right mindset. Whether it's pushing the limits of endurance or achieving the unthinkable, Bremont is proud to provide watches for some truly extraordinary feats of endurance that inspire us to dream bigger and Take it Further.

With deep British heritage, Bremont stands as a symbol of determination, innovation, and adventure. Made in our state-of-the-art facility in Henley-on-Thames, each timepiece combines precision engineering, expert craftsmanship, and cutting-edge design.

Our mission? To create the world’s most capable tool watches that inspire the dream of limitless exploration.

WORKING WITH US

We’re united by a shared passion for adventure and excellence, and a commitment to pushing the boundaries of possibility.

Our culture is built on our core values:

• The Spirit of the Adventurer: pushing the limits of what’s possible with a relentless determination to achieve the unimaginable. It’s this spirit that fuels our culture and drives us to keep innovating and challenging the status quo.
• The Attitude of the Adventurer: a successful expedition relies on everyone playing their part. We know that the power of collaboration far exceeds individual effort. At Bremont, we share the load and know that together we will succeed.
• The Focus of the Adventurer: there is no prize in complexity. True design and engineering brilliance simplifies and clarifies. Our approach to brand and business is rooted in simplifying processes and procedures to achieve greater success.

Together, we create an environment where every team member can thrive and contribute to the future of Bremont.

You are the Explorer… This is the Expedition… Enjoy the Adventure!

KEY PURPOSE OF THE ROLE

The Website & Online Merchandising Manager is responsible for managing and optimising Bremont's ecommerce platform, ensuring seamless user experiences, efficient website functionality, and alignment with the brand's strategic objectives. Reporting to the Head of Digital, this role is pivotal in maintaining and enhancing the performance of bremont.com across all locales, driving growth, and supporting key CRM and digital initiatives. The Website & Online Merchandising Manager will oversee daily operations of the website while contributing to longer-term projects to improve UX, website functionality, and online performance.

The role requires close collaboration with internal and external teams, including developers, marketers, and third-party vendors.

Extensive experience and strong proficiency in utilising Shopify or other comparable eCommerce platforms is essential to deliver impactful website and email projects that align with the brand’s growth strategy and budget.

KEY RESPONSIBILITIES

Core Functions:

• Website Management: Manage the daily operations of bremont.com, including building, maintaining, and optimising product pages, collection pages, campaign pages, and other landing pages to support marketing and sales objectives.
• Performance Optimisation: Manage and optimise D2C/cart functionality, on-site search, and customer account functionality to improve UX and conversion rates.
• Email Marketing: Support CRM activities, including building, deploying, and maintaining email campaigns and automated/triggered email workflows.
• Cross-Functional Collaboration: Partner with internal teams and external agencies to ensure website performance aligns with broader marketing and business strategies.

Other Tasks:

• UX Development: Collaborate on UX research and propose improvements to enhance website usability and customer experience.
• Development Support: Develop detailed briefs for website functionality enhancements and oversee project delivery by internal and external teams.
• Data Management: Ensure accurate and optimised product and customer data management within Shopify and other integrated platforms.
• Testing and Reporting: Co-develop and manage a rolling website testing and reporting framework to continually enhance UX and website performance.
• Platform Expansion: Support planning and deployment of new website locales to expand the brand’s digital presence.

PERSON SPECIFICATION

• Significant hands-on experience with the Shopify platform, including front-end merchandising, data management, and app integration.
• Demonstrable experience in website development project management and UX optimisation.
• Strong understanding of customer journey planning, email campaign execution.
• Familiarity with HTML, CSS, and JS.
• Excellent organisational, collaboration, and communication skills, with the ability to manage multiple projects and priorities effectively.
• Proactive, solutions-focused mindset with a passion for improving user experience and driving results.
• Experience within the luxury sector preferable.

COMPANY BENEFITS

• Generous Holiday Entitlement – 25 days holiday plus bank holidays, and 3 days paid time off in December for HQ Shutdown!
• Free Daily Lunch – Enjoy a freshly prepared lunch on us every day on-site.
• Life Assurance – Peace of mind with life cover at 3x your annual salary
• Family-Friendly Benefits – Enhanced Maternity and Paternity Leave to support you and your growing family.
• Celebrate Your Milestones – We recognise loyalty with outstanding length of service awards – including the chance to receive one of the iconic Bremont timepieces we’re so proud to create.
• Career Growth – Access tailored training programmes and clear development pathways to help you thrive.
• Exclusive Discounts – Significant permanent employee discounts on Bremont Watches, along with special 'Friends & Family' sales.
• Wellbeing Support – From confidential counselling to 24/7 financial and legal advice, we care about your mental, emotional, and financial wellbeing.
• Social Culture – From summer parties to seasonal gatherings, we host regular social events that bring everyone together.
• Give Back – We're proud to support team members who want to volunteer for good causes, with flexibility for approved time off.

WORKING ENVIRONMENT

• Hours of work – 37.5
• Days of work – Mon-Fri
• Hybrid working; 3 days at HQ, 2 days at home
• Probation process 4 months standard
• Notice period –2 months up to 2 years service increasing to 3 from 2 years+.

Stage 1

Interview with Hiring Manager and HR via Teams

Stage 2

Interview with Hiring Manager and other Senior Manager onsite, to include task/presentation

We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Luxury Goods and Jewelry

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