Ecommerce Specialist - On Site

Four Marketing Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

21 days annual leave

Staff discount across brands

Company pension

Charity time-bank

Ability to purchase additional annual,

Job summary

Four Marketing in London is seeking an Ecommerce Specialist to join our Ecommerce team on a full-time, permanent basis. The role coordinates ecommerce and production activities across websites, ensuring timely launches and strong collaboration with marketing and other departments.

The ideal candidate has prior ecommerce experience, strong organisation, and a positive attitude, with an interest in online fashion retail.

Qualifications

• Prior ecommerce experience and a proactive attitude.
• Strong organisational and workload management skills.
• Ability to respond to short-notice requests.
• Interest in online fashion retail is beneficial.

Responsibilities

• Review product information and liaise with customer services/ecom operations to reduce returns.
• Coordinate product launches and peak trade actions with marketing and other departments.
• Ensure alignment with internal teams and suppliers for timely development and launch of projects.
• Upload and maintain product descriptions, prices, imagery, video, and perform quality checks.
• Review retouched images and ensure live status within deadlines.
• Liaise with partners for stock checks and maximize sales opportunities.
• Support onsite visual merchandising and improve conversion and sell-through.
• Conduct weekly site walk-throughs across stores and devices.
• Contribute to site refreshes during Sale periods and seasonal launches.
• Work with the team to improve SEO on landing pages and drive onsite conversions.
• Assist in onsite recommendations and personalization and in analytics data dives.
• Assist in improving UX and onsite search and driving opportunities globally and locally.

Skills

Ecommerce experience

Website coordination

SEO basics

Data analysis

Project coordination

Tools

Web analytics tools

Job description

Four Marketing was founded in 1997 and has since grown into one of the UK’s most influential 360° fashion wholesale, design, and retail businesses.

From our bespoke 45,000 sq ft location in London’s dynamic King’s Cross quarter, not only are we deeply rooted in the very heart of the UK’s fashion scene, but we’re also well connected to reach a global fashion audience.

We are currently recruiting for a Ecommerce Specialist to join our Ecommerce team on a full-time, permanent basis.

Purpose of the Role:

This role will involve coordinating our e-commerce and production teams in the day-to-day operation of all our websites.

It will be a varied role that requires strong organisational skills and workload management in order to perform daily activities, as well as an ability to react positively to short-notice requests.

Being involved in multiple projects will provide a challenging and often fast-paced working environment where communication is key.

The successful candidate needs to have previous e-commerce experience, in addition to having a proactive and positive attitude.

An interest in online fashion retail will be highly beneficial, while an eagerness to learn and to contribute to the performance of our team will be essential.

Main duties and responsibilities:

• Responsible for reviewing product information and liaising with customer services/ecom operations for immediate/tactical improvements to help reduce returns
• Coordinate product launches and peak trade actions with the marketing team and other departments
• Ensure alignment with internal teams and suppliers to ensure timely development and launch of all projects/campaigns
• Assist in product and category production - responsible for uploading and maintaining product descriptions, prices, imagery, video, and quality checking in-line with internal deadlines
• Review and QC retouched images as they come back, to ensure products are set to live within deadline
• Liaising with our partners to conduct stock checks, stock fragmentations and intake, working to maximise sales opportunities
• Support of onsite visual merchandising, actively working to improve conversion and sell through.
• Conduct weekly site walk-throughs, across stores and devices
• Key member of the team for site refreshes, going in and out of Sale periods, Seasonal launches etc
• Work with the wider team to improve SEO on key landing pages
• Assist in onsite trading opportunities and identify/champion/drive areas that will improve conversion and basket value
• Assist in driving onsite recommendations and personalisation
• Assist in web analytics and online marketing data dives that keep the Ecommerce business moving forward, identifying new opportunities both globally and in local markets
• Assist in improving UX and sales through the onsite search channel

Please note, the roles and responsibilities listed above are indicative of the position and are not exhaustive and the role includes actions based on any reasonable requests by a line manager.

The successful candidate will enjoy access to a variety of discretionary benefits, such as:

• 21 days annual leave entitlement, plus bank holidays each year
• Generous staff discount across a variety of brands
• Auto-enrolment into the company pension scheme
• Charity time-bank scheme
• Ability to purchase additional annual leave

This role is based in our London office, 5 days per week.