Ecommerce Merchandiser — SFCC & Growth (12m Contract)

Theory; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

Theory is seeking an experienced Ecommerce Site Merchandiser to lead day-to-day merchandising, optimisation, and product presentation across UK and EU websites. You will partner with Merchandising, Marketing and CRM to ensure content, campaigns and promotions are executed accurately and on time.

You'll own performance reporting, leverage GA4 and SFCC to identify trends, optimise user journeys and drive conversions while maintaining brand standards across desktop and mobile experiences.

Qualifications

• Proven experience in Ecommerce Site Merchandising or Ecommerce Trading.
• Strong hands-on SFCC experience is essential.
• Solid understanding of ecommerce KPIs, analytics and conversion optimisation.
• Highly organised, commercially minded with attention to detail.
• Proactive and collaborative with strong communication skills.
• Experience with GA4 and ecommerce analytics tools.
• Knowledge of SEO, onsite search and content management systems.

Responsibilities

• Own day-to-day merchandising and optimisation of the ecommerce site.
• Manage site content, product placement and merchandising to maximise engagement, conversion and sales.
• Manage and optimise PLPs and PDPs using merchandising rules to increase conversion.
• Handle site navigation, categorisation, menus and customer journeys for easy discovery.
• Monitor performance and identify opportunities to improve conversion and CX.
• Ensure site aligns with brand guidelines and commercial strategy.

Skills

Ecommerce site merchandising

SFCC (Salesforce Commerce Cloud)

Analytics / KPIs

Project management

Cross-functional collaboration

GA4 experience

SEO / onsite search

Tools

SFCC

GA4

Crazy Egg

Job description

Theory is seeking an experienced Ecommerce Site Merchandiser to lead day-to-day merchandising, optimisation, and product presentation across UK and EU websites. You will partner with Merchandising, Marketing and CRM to ensure content, campaigns and promotions are executed accurately and on time.

You'll own performance reporting, leverage GA4 and SFCC to identify trends, optimise user journeys and drive conversions while maintaining brand standards across desktop and mobile experiences.