eCommerce Manager | Retail

JR United Kingdom; Hemel Hempstead; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking an experienced eCommerce Manager to enhance their UK eCommerce strategy from their Hemel Hempstead office. This role involves optimising the online shopping experience and leading initiatives to drive organic traffic and revenue. The ideal candidate is analytical, creative, and a strong communicator, capable of improving customer engagement and conversion rates.

Qualifications

• Experience in eCommerce and digital merchandising.
• Knowledge of performance marketing and digital strategy.
• Proactive with a growth mindset.

Responsibilities

• Optimise the eCommerce experience and analyse user behaviour.
• Lead CRO initiatives and improve customer journey.
• Boost organic traffic and revenue from non-paid channels.

Skills

Analytical skills

Creative intuition

Performance marketing

Digital strategy

Customer journey optimization

Collaboration skills

Communication

Job description

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Client:

Sphere Digital Recruitment Group

Location:

hemel hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

London (2 days office)

Our client is looking for an experienced eCommerce Manager to lead the development and execution of their UK eCommerce strategy, focusing on site optimisation and enhancing the customer journey.

The ideal candidate combines analytical skills with creative intuition and has experience managing eCommerce platforms. You should be comfortable using data to guide decisions, have a solid foundation in site merchandising, and thrive in a fast-paced environment.

About the Role

You will optimise the eCommerce experience, analysing user behaviour with tools like Google Analytics, and tracking KPIs to inform decisions. You will lead CRO initiatives, improve the customer journey, and work on campaigns to boost organic traffic, SEO, and revenue from non-paid channels. Your goal is to increase engagement, reduce bounce rates, and improve conversions across all storefronts.

About You

• Experience in eCommerce and digital merchandising
• Knowledge of performance marketing, digital strategy, and customer journey optimization
• Proactive with a growth mindset
• Strong collaboration skills and ability to manage priorities
• Excellent communicator, able to explain insights to technical and non-technical audiences