eCommerce Manager | Retail

JR United Kingdom; Watford; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading company is seeking an experienced eCommerce Manager to drive their UK eCommerce strategy. The role focuses on site optimisation, enhancing the customer journey, and applying data-driven insights for performance improvement. Ideal candidates will possess strong analytical skills coupled with a creative approach, ensuring a robust eCommerce presence and maximizing conversions.

Qualifications

• Experience in eCommerce and digital merchandising.
• Understanding of performance marketing and customer journey optimization.
• Proactive and quick learner with a growth mindset.

Responsibilities

• Optimising the eCommerce experience and analysing user behaviour.
• Leading CRO initiatives and improving customer journey.
• Collaborating with cross-functional teams to boost traffic and revenue.

Skills

Analytical Skills

Creative Intuition

Collaboration Skills

Excellent Communication Skills

Job description

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eCommerce Manager | Retail, Watford, Hertfordshire

Client: Sphere Digital Recruitment Group

Location: Watford, Hertfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

London (2 days office)

Our client is seeking an experienced eCommerce Manager to lead the development and execution of their UK eCommerce strategy, focusing on site optimisation and enhancing the customer journey.

The ideal candidate combines analytical skills with creative intuition, has practical experience managing eCommerce platforms, and is comfortable using data to guide decisions. They should have a solid foundation in site merchandising and thrive in a fast-paced environment.

About the Role

You will be responsible for optimising the eCommerce experience, analysing user behaviour with tools like Google Analytics, and tracking KPIs to inform decisions. The role involves leading CRO initiatives through testing, improving the customer journey, and collaborating with cross-functional teams to increase organic traffic, SEO performance, and revenue from non-paid channels. You will also implement improvements to boost engagement, reduce bounce rates, and maximise conversions.

About You

• Experience in eCommerce and digital merchandising
• Understanding of performance marketing, digital strategy, and customer journey optimisation
• Proactive, quick learner with a growth mindset
• Strong collaboration skills and ability to manage priorities
• Excellent communication skills for technical and non-technical audiences