Ecommerce Manager

Golden Fox Recruitment Ltd; Leeds; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Autonomy and ownership

Growth opportunities

Job summary

Golden Fox Recruitment Ltd in Leeds invites applications for an Ecommerce Manager role. The position is hybrid (2 days per week in the Leeds office) and focuses on owning online trading performance across the brand's Shopify store, driving revenue growth and CRO initiatives.

You will work with senior leadership and external agencies, manage promotions, product launches, and reporting using GA4 and Klaviyo, with scope to scale UK and international ecommerce.

Qualifications

• Proven experience managing a Shopify/Shopify Plus site.
• Strong ecommerce trading experience in a DTC environment.
• Experience managing external agencies and CRO experience.
• Familiar with GA4 analytics and ecommerce reporting.
• Knowledge of Klaviyo or similar CRM.
• Exposure to Amazon and/or TikTok Shop is a plus.
• Excellent stakeholder management and communication skills.
• Commercially minded and proactive in a fast-growing business.

Responsibilities

• Manage day-to-day performance of the Shopify ecommerce website.
• Own online trading calendar, promotions and product launches.
• Analyse trading performance, customer behaviour and KPIs.
• Collaborate with Paid Media, SEO and CRM agencies to optimise performance.
• Maintain relationships with digital partners and agencies.
• Identify opportunities to improve website CRO.
• Support growth of Amazon and TikTok Shop.
• Coordinate with Marketing, Operations and CX teams.
• Produce regular ecommerce reports using GA4 and other tools.
• Support new product launches and international ecommerce growth.

Skills

Shopify

Ecommerce trading

Agency management

CRO

GA4

Klaviyo

Amazon

TikTok Shop

Stakeholder management

Proactive mindset

Tools

GA4

Klaviyo

Job description

Ecommerce Manager

Leeds (Hybrid – 2 days per week)

£45,000 - £55,000 + Benefits

About the Company

We're partnering with one of the UK's fastest‑growing direct‑to‑consumer beauty brands as they continue their exciting growth journey.

Having built a loyal customer base and an impressive online presence, the business is now looking to bring more of its ecommerce capability in‑house. This is a fantastic opportunity to join a fast‑paced, entrepreneurial environment where you'll have genuine ownership and the ability to influence the commercial success of the business.

The Role

As Ecommerce Manager, you'll take ownership of the brand's online trading performance, working closely with senior leadership and external agency partners to optimise every aspect of the customer journey. You'll be responsible for driving revenue growth across the Shopify website, improving conversion rates, managing promotional activity and helping shape the future ecommerce strategy as the business continues to scale both in the UK and internationally.

Key Responsibilities

• Manage the day‑to‑day performance of the Shopify ecommerce website.
• Own the online trading calendar, promotions and product launches.
• Analyse trading performance, customer behaviour and key ecommerce KPIs.
• Work closely with external agencies across Paid Media, SEO and CRM to maximise performance.
• Manage relationships with key digital partners and agencies.
• Identify opportunities to improve website conversion rate (CRO).
• Support the continued growth of Amazon and TikTok Shop.
• Work closely with internal teams across Marketing, Operations and Customer Experience.
• Produce regular ecommerce and trading reports using GA4 and other reporting tools.
• Support new product launches and international ecommerce growth.

About You

We're looking for someone who combines strong commercial thinking with hands‑on ecommerce experience.

• Previous experience managing a Shopify or Shopify Plus ecommerce website.
• Strong ecommerce trading experience within a DTC business.
• Experience managing external agencies.
• Good understanding of CRO and customer journey optimisation.
• Experience working with GA4 and ecommerce reporting.
• Knowledge of CRM platforms such as Klaviyo.
• Exposure to Amazon and/or TikTok Shop.
• Excellent stakeholder management and communication skills.
• A proactive, commercially‑minded approach with the ability to thrive in a fast‑growing business.

Benefits

• £45,000 - £55,000 basic salary
• Hybrid working (2 days per week in the Leeds office)
• Genuine ownership and autonomy
• Opportunity to join one of the UK's fastest‑growing beauty brands
• Fast‑paced, collaborative and entrepreneurial culture
• Excellent opportunity for long‑term progression as the business continues to scale