Ecommerce Manager

Bond Williams Professional Recruitment; Christchurch; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Performance-based bonus

Great benefits package

Occasional international travel

Job summary

Bond Williams Professional Recruitment is partnering with a successful ecommerce business to recruit a commercially driven E-Commerce Manager. You will own multi-brand online operations, driving revenue and profitability while optimising international storefronts.

In this hands-on role you’ll shape commercial strategy, CRO, CRM (Klaviyo) and on-page SEO, using data and customer insights to improve the online experience across markets and currencies. Occasional international travel is possible.

Qualifications

• 3+ years in an ecommerce management role.
• Strong commercial understanding with track record of D2C revenue growth.
• Experience managing ecommerce platforms; Shopify desirable.
• Hands-on ecommerce: CRO, SEO, site optimisation.
• Strong CRM and Klaviyo experience with automated flows.
• Data-driven, analytical; capable of commercially focused decisions.
• Experience across Benelux, Germany and Nordics preferred.
• Understanding of international ecommerce incl. localisation, VAT, shipping, currencies and payments.

Responsibilities

• Own ecommerce performance across multiple brands, driving revenue, conversion and profitability.
• Develop and deliver commercial strategies to grow D2C sales.
• Manage and optimise online storefronts for strong functionality and customer experience.
• Lead CRO and customer journey optimisation with performance testing.
• Own CRM and lifecycle marketing, incl. email campaigns and automated flows (Klaviyo).
• Oversee SEO, site performance and platform improvements.
• Analyse trading performance and identify opportunities to improve sales and retention.

Skills

E-commerce management

Commercial strategy

Shopify

CRO

SEO

CRM & Klaviyo

Data-driven decisions

Tools

Shopify

Klaviyo

Job description

We’re working with a successful ecommerce business looking to recruit a commercially driven E-Commerce Manager to take ownership of its multi-brand online operation.

This is a hands-on role combining commercial strategy and technical ecommerce management, with an equal focus on driving revenue, improving profitability and optimising the performance of multiple online storefronts. You'll have the opportunity to influence growth across international markets, using data and customer insight to improve the overall online experience.

Key Responsibilities:

• Take ownership of ecommerce performance, driving revenue, conversion, average order value and profitability
• Develop and deliver commercial strategies to grow D2C sales across multiple brands
• Manage and optimise online storefronts, ensuring strong functionality and customer experience
• Lead CRO activity, customer journey optimisation and performance testing
• Own CRM and lifecycle marketing, including email campaigns, retention and automated flows through Klaviyo
• Oversee technical and on-page SEO, site performance and ongoing platform improvements
• Analyse trading performance and identify opportunities to improve sales and customer retention

Requirements:

• At least 3 years' experience in an ecommerce management role
• Strong commercial understanding with a proven track record of driving D2C revenue growth
• Experience managing ecommerce platforms, with Shopify experience highly desirable
• Hands-on technical ecommerce experience, including CRO, SEO and website optimisation
• Strong CRM and Klaviyo experience, including automated flows and lifecycle marketing
• Data-driven, analytical and confident making commercially focused decisions
• Experience across Benelux, Germany and the Nordics would be highly desirable
• Understanding of international ecommerce, including localisation, VAT, shipping, currencies and payment methods

What's on Offer:

• Performance-based bonus
• Great benefits package
• Opportunity to take ownership of a multi-brand international ecommerce operation
• Occasional international travel

This is an excellent opportunity for an Ecommerce Manager who combines strong commercial instincts with the technical expertise to make improvements, drive performance and deliver sustainable online growth.