Ecommerce Growth Account Manager - Remote (NI-based)

Whytematter; Northern Ireland; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Remote-first working

Flexibility and autonomy

NI-based with occasional meetings

Job summary

Whytematter is seeking a Digital Account Manager to join a growing ecommerce and digital business. This remote-first role focuses on managing a portfolio of ecommerce clients and aligning activity across digital marketing, ecommerce, and CRM. NI-based candidates are preferred for occasional meetings.

You'll work with ecommerce, performance marketing, content, and technical specialists to turn client strategies into measurable results, driving conversion and growth across channels.

Qualifications

• Experience in digital account management, ecommerce, digital marketing or client services.
• Commercially minded and highly organised.
• Ability to coordinate across channels and work with ecommerce specialists.

Responsibilities

• Manage day-to-day relationships across a portfolio of ecommerce clients.
• Build strong relationships with clients and become a trusted digital/ecommerce partner.
• Understand each client's business, products, customers and commercial objectives.
• Coordinate ecommerce and digital marketing activity across multiple channels.
• Help develop and manage ecommerce marketing calendars.
• Coordinate campaigns, promotions, website updates and product activity.
• Work closely with paid media specialists across Google, Meta and other performance channels.
• Support email marketing and CRM activity, including campaigns and automated customer journeys.
• Monitor website and ecommerce performance, identifying opportunities to improve conversion and customer experience.
• Review digital performance and translate data into clear, practical recommendations.

Skills

Digital account management

Ecommerce

Client services

Digital marketing

Commercial mindset

Relationship building

Tools

Shopify

Google Ads

Meta Ads

Job description

Whytematter is seeking a Digital Account Manager to join a growing ecommerce and digital business. This remote-first role focuses on managing a portfolio of ecommerce clients and aligning activity across digital marketing, ecommerce, and CRM. NI-based candidates are preferred for occasional meetings.

You'll work with ecommerce, performance marketing, content, and technical specialists to turn client strategies into measurable results, driving conversion and growth across channels.