E‑Commerce Growth Manager (County Down)

MCS Group; Newry; Presencial; GBP 40.000 - 54.000; Jornada completa

Descripción de la vacante

MCS Group is seeking an experienced E-Commerce Manager to take ownership of online trading, website optimisation and digital customer engagement across wholesale and retail channels.

You will lead performance, development and growth of digital sales, collaborating with marketing to drive SEO, PPC, email campaigns and analytics to elevate revenue, conversion and retention. This role is based in Northern Ireland with a competitive salary.

Formación

• 3-5 years' experience in e-commerce, digital trading, online retail or digital marketing.
• Proven track record of growing online sales and improving website performance.
• Strong commercial awareness and the ability to interpret data to identify growth opportunities.
• Experience managing website content through CMS platforms and improving digital customer journeys.
• Good understanding of SEO, PPC, email marketing, analytics and conversion rate optimisation.
• Experience working with external digital agencies, technology partners and cross-functional teams.
• Excellent organisational, project management and problem-solving skills.
• Proactive, analytical and commercially focused approach, with the ability to manage multiple priorities.

Responsabilidades

• Driving online growth: Take ownership of e-commerce performance, delivering sales, revenue, profitability and customer acquisition targets.
• Optimising digital trading: Monitor key metrics, including conversion rates, average order value and customer retention, identifying opportunities to improve commercial performance.
• Website management: Oversee website functionality, content, navigation and customer journeys, ensuring platforms are user-friendly, mobile-responsive and commercially effective.
• Digital marketing collaboration: Work alongside the Marketing Team to support SEO, PPC, email marketing and campaign activity that drives traffic and online sales.
• Customer engagement and retention: Develop strategies to encourage repeat purchases, increase customer lifetime value and strengthen loyalty, including the effective use of WhatsApp Business and wholesale platforms.
• Reporting and analytics: Use Google Analytics and other reporting tools to monitor performance, identify trends and turn data into actionable recommendations.
• Continuous improvement: Keep up to date with competitor activity, emerging e-commerce trends and opportunities to improve the online customer experience.
• Stakeholder management: Build strong relationships across internal teams, suppliers and external digital agencies to deliver website enhancements and commercial initiatives.

Conocimientos

E-commerce experience

Data interpretation

CMS management

SEO & Analytics

Campaign coordination

Stakeholder management

Herramientas

CMS platforms

Descripción del empleo

MCS Group is seeking an experienced E-Commerce Manager to take ownership of online trading, website optimisation and digital customer engagement across wholesale and retail channels.

You will lead performance, development and growth of digital sales, collaborating with marketing to drive SEO, PPC, email campaigns and analytics to elevate revenue, conversion and retention. This role is based in Northern Ireland with a competitive salary.