Ecommerce Fraud Investigations & Operations Analyst

TikTok; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

TikTok is seeking an Ecommerce Anti-fraud Investigations and Operations Analyst to join the Global Operations TikTok Shop in London. The role focuses on leading investigations, managing incidents end-to-end, and guiding regional risk strategies to balance security with business growth.

Responsibilities include monitoring threats, collaborating with Legal and product teams, and producing high‑quality fraud reports that inform regional strategy.

Qualifications

• Must have hands-on experience performing investigations into fraud, abuse, or cybercrime.
• Strong ability to extract insights from large datasets and translate findings into action.

Responsibilities

• Lead investigations and incident management for suspicious activity and fraud.
• Collaborate with cross-functional teams to calibrate risk rules and defense strategies.
• Produce regular fraud reports and influence regional business strategy.
• Define AI opportunities for operational processes and automating investigative tasks.

Skills

Data analysis

Investigations

Risk management

Tools

SQL

Python

Job description

TikTok is seeking an Ecommerce Anti-fraud Investigations and Operations Analyst to join the Global Operations TikTok Shop in London. The role focuses on leading investigations, managing incidents end-to-end, and guiding regional risk strategies to balance security with business growth.

Responsibilities include monitoring threats, collaborating with Legal and product teams, and producing high‑quality fraud reports that inform regional strategy.