Ecommerce Data Analyst

MATALAN; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Ecommerce Data Analyst, where your expertise in data collection and analysis will drive key insights for the Ecommerce division. In this dynamic role, you'll transform complex data into clear, actionable presentations, guiding stakeholders in their decision-making processes. With a focus on collaboration and innovation, you'll develop automated visualizations and foster relationships across the business to enhance data understanding. This is an exciting opportunity to contribute to a culture that values inclusivity and creativity while helping shape the future of retail analytics.

Benefits

20% staff discount

Thrive Recognition Scheme

Wellbeing support

Life Assurance

Retail Rewards platform

Pension Scheme

Career development opportunities

Qualifications

• Educated to degree level or with relevant experience.
• 2+ years experience with database technologies and SQL.

Responsibilities

• Deliver insights based on business issues and stakeholder needs.
• Develop tools and processes to enhance analytical capabilities.

Skills

BigQuery

SQL programming

Data visualisation

Microsoft Excel

ETL processes

Statistical analysis

Education

Degree level education

Relevant experience

Tools

Power BI

Google Analytics

Data Studio

Looker

Job description

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want to give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

About the role

Working as part of the Analytics team supporting the Ecommerce division with technical expertise around data collection and tracking of key metrics as well as providing clear insights utilising web data.

The Ecommerce Data Analyst should be able to convert complex data into concise presentations that tell a logical story, with clear recommendations on potential actions that can be taken.

Key Responsibilities

• Delivering valuable insights based on varied business issues, calling on various techniques based on the business question at hand.
• Managing relationships with key stakeholders to identify insight requirements, the challenges they're facing and how we can assist with delivering their roadmap.
• Continuously thinking about the commerciality of insights and how we can quantify the impact of decisions we influence - in order to build a solid understanding of where we can deliver most value and how we should prioritise work in the future.
• Proactively identifying further business needs by fostering relationships throughout the business.
• Developing tools, reporting and processes that can improve the insight and analytical capabilities of the team and wider business - with a key focus on advancing the democratisation of data to ensure non-analytical colleagues in the business can answer more basic or routine questions for themselves.
• A key element of the role is the provision of automated visualisations to help build awareness & understanding within the business partnership, ensuring stakeholders have the tools they need to ensure data & insights are used in every decision.

About You

• Educated to a degree level (2:1 or above preferred) or with demonstrable relevant experience.
• Experience working with BigQuery essential (Google Analytics & GA4 advantageous).
• At least 2 years' experience with one or more database technologies (BigQuery, T-SQL, PL-SQL, etc.) - including a solid understanding of SQL programming.
• Experience working with large datasets, writing efficient code & generating analysis to tight deadlines with stakeholders.
• Awareness of ETL processes and database automation.
• Experience of visualisation software essential (Power BI/ Data Studio / Looker).
• Understanding of analysis methodologies essential (statistical techniques advantageous).
• Confident in Microsoft Excel and the rest of the Microsoft Suite (or cloud-based equivalents).

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service.
• Thrive Recognition Scheme.
• Wellbeing support provided by the Retail Trust.
• Life Assurance.
• Retail Rewards platform offering discounts for other retailers.
• Pension Scheme.
• Access to a wide range of career development.
• Additional benefits may apply depending on your role and area of the business.