eCommerce Customer Growth Intern

Colgate; Woking; On-site; GBP 13,000 - 20,000; Full time

Benefits offered by this job

Learning & development opportunities

On-site role

Job summary

Hill's Pet Nutrition, part of Colgate-Palmolive, invites an ambitious student to join our eCommerce Customer Development team in the UK for a 12-month internship based on-site in Surrey/Woking. You will support sales analytics, retailer partnerships, and daily operations, learning how to turn insights into practical actions.

Working across Marketing, Finance, Customer Service and Logistics, you will gain hands-on experience with Atlas forecasts, digital shelf optimization, and end-to-end

Qualifications

• University degree with a 2:1 classification or above.
• Strong analytical skills with a customer focus and proactive problem solving.
• Attention to detail and comfortable working with numbers, metrics and spreadsheets.
• Proactive, can-do attitude and ability to learn quickly.
• Collaborative, cross-functional teamwork across marketing, finance, customer service, and logistics.
• Experience with Excel/Google Sheets, Pivot Tables and PowerPoint/Slides.

Responsibilities

• Nurture relationships with retailers by gathering sales insights.
• Assist in building internal and external networks within retail accounts.
• Provide prompt responses to routine customer inquiries.
• Pull weekly sales data from retailer data, websites, and internal reports.
• Support promotional reviews and analyze past campaigns.
• Monitor digital shelf metrics such as out-of-stock rates and search rankings.
• Handle administrative tasks like invoices and price files.
• Support cross-functional collaboration with Marketing, Finance, Customer Service, and Logistics.
• Attend internal and customer meetings as opportunities arise.

Skills

Analytical skills

Customer focus

Excel

PowerPoint

Education

University degree (2:1)

Tools

Excel

Pivot tables

VLOOKUP

PowerPoint

Job description

Hill's Pet Nutrition, part of Colgate-Palmolive, invites an ambitious student to join our eCommerce Customer Development team in the UK for a 12-month internship based on-site in Surrey/Woking. You will support sales analytics, retailer partnerships, and daily operations, learning how to turn insights into practical actions.

Working across Marketing, Finance, Customer Service and Logistics, you will gain hands-on experience with Atlas forecasts, digital shelf optimization, and end-to-end