Ecommerce Assistant

Piglet in Bed; England; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

50% discount on products

33 days of holiday annually

Flexible working hours

Employee assistance programme

Cycle to work scheme

Job summary

A leading retail company in the UK is seeking an Ecommerce Assistant to manage online strategy and optimize user experience across their platforms. You will collaborate closely with the Senior Ecommerce Trading Manager and be responsible for website management, product merchandising, and performance analysis. Ideal for someone with 2+ years in e-commerce and strong Shopify skills, this full-time role includes a flexible work schedule and numerous employee benefits.

Qualifications

• At least 2 years of experience managing complex e-commerce websites.
• In-depth knowledge of Shopify and analytics tools.
• Intermediate skills in Excel and PowerPoint.

Responsibilities

• Own the execution of website strategy across UK and US markets.
• Monitor and analyze website performance metrics.
• Manage and maintain online stores ensuring user experience.
• Optimize product discoverability in collaboration with the merchandising team.
• Generate reports to assess online trading performance.

Skills

E-commerce management

Market analysis

SEO strategies

Shopify expertise

Excel

PowerPoint

Job description

Join to apply for the Ecommerce Assistant role at Piglet in Bed

At Piglet in Bed, we're on a mission to become the home of long-lasting, natural comfort. Dreamt up in 2017 from our Founder Jess’ Mother’s garden shed in West Sussex, Piglet in Bed began with a simple idea: the best homes aren’t perfect, they’re personal. What started as a small collection of linen bedding has grown to include new fabrics and unmistakably ‘Piglet’ designs, complemented by our curated selection of sleepwear and homewares. But one thing hasn't changed: our focus on the incredible team who make Piglet happen.

The Role

As an Ecommerce Assistant at Piglet in Bed, you'll own the day-to-day execution of our website strategy across the UK and US markets. You'll work closely with our Senior Ecommerce Trading Manager to ensure a seamless and innovative online shopping experience for our customers. As the backbone of our online presence, you'll be responsible for managing our websites, ensuring brand consistency, launching new products, and keeping ahead of industry trends to propose forward-thinking ideas.

What you'll be getting up to

Ecommerce Strategy & CRO

• You'll assist in monitoring and analysing website performance metrics, helping identify opportunities for optimisation and improvement.
• You'll analyse market trends, competitor activities, and customer behaviour to uncover growth opportunities.
• You'll enhance the customer journey from browsing to checkout, maximising on-site conversions.
• You'll conduct regular website audits to identify areas for improvement, optimising performance, and enhancing user satisfaction and conversion rates.

Website Management

• You'll assist in the management and maintenance of each of Piglet’s online stores, ensuring a seamless user experience.
• You'll maintain the aesthetic and functional aspects of our websites, ensuring brand consistency across all digital touchpoints.
• You'll ensure website functionality, security, and performance meet high standards through our web development agency.
• You'll support the implementation of site enhancements, updates, and new features in collaboration with the Senior Ecommerce Manager and external agencies.
• You'll manage execution of all on-site SEO strategies.

Product Merchandising

• You'll optimise product discoverability on the websites, through close collaboration with our Merchandising team.
• You'll collaborate with cross-functional teams to support various product launches, campaigns, and sales.
• You'll highlight key products, promotions, and seasonal collections, e.g. through the use of landing pages.
• You'll oversee the uploading of new products.

Data, Analytics and Reporting

• You'll monitor performance metrics on a daily, weekly, and monthly basis, generating reports to assess our online trading.
• You'll contribute ideas and insights to help drive traffic, increase conversion rates, and maximise revenue.
• You'll review competitor activities consistently, to identify best practices.
• You'll ensure optimal setup of the website's data layer in collaboration with our partner agency.

About You

• You have at least 2 years’ of hands on experience managing complex e-Commerce and/or multichannel websites and projects, ideally in a fast-paced environment.
• You have in-depth knowledge of Shopify and analytics tools.
• You have intermediate skills using Excel and PowerPoint.

Benefits

• Our flexible working scheme aims to prioritise your work-life balance, allowing for flexible start and finish times.
• We offer a generous 50% discount on our products alongside plenty of chances to get your hands on treats internally!
• Piglet in Bed offers 33 days of holiday annually (pro rata for part-time staff), alongside 2 paid days for volunteering and reduced summer hours.
• We offer a rewards & recognition platform where you can get discounts with lots of retailers, along with a full employee assistance programme and 24/7 GP access.
• With our onsite bike storage and shower facilities, Piglet are excited to offer team members access to our cycle to work scheme.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Retail

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