Seasonal Sales Assistant - Gunwharf Quays

Pigletinbed; Portsmouth; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

UK Living Wage

50% staff discount

33 days holiday (pro rata)

Volunteer days

Job summary

Piglet in Bed is seeking a Temporary Seasonal Sales Assistant for our Gunwharf Quays outlet in Portsmouth. You will support the Store Manager, help create a first-class customer experience, and become an expert on our product range.

This role is for a real people person who is self-motivated and proactive. You'll work across varied shifts, including weekdays and weekends through November to January 2027, and you will embody the Piglet brand to make customers feel at home.

Qualifications

• Be a real people person who can put a smile on shoppers' faces.
• Self-motivated and proactive, able to stay busy when the store is quiet.
• Clear communication within a distributed team to share information and ideas.

Responsibilities

• Support the Store Manager to achieve brand standards and deliver a first-class customer experience.
• Build relationships with store colleagues and the core Piglet team to stay up to date.
• Become an expert on the product range and assist shoppers with queries and inspiration.
• embody the Piglet brand and make customers feel at home in our stores.
• Help learn more about in-store shoppers and feedback insights.
• Assist in maintaining the store space according to brand guidelines and health and safety requirements.
• Maximise sales by building relationships and sharing product knowledge with customers.

Skills

Customer service

Communication

Teamwork

Proactivity

Job description

At Piglet in Bed, we're on a mission to become the home of long-lasting, natural comfort. Dreamt up in 2017 from our Founder Jess' Mother's garden shed in West Sussex, Piglet in Bed began with a simple idea: the best homes aren't perfect, they're personal. What started as a small collection of linen bedding has grown to include new fabrics and unmistakably 'Piglet' designs, complemented by our curated selection of sleepwear and homewares. But one thing hasn't changed: our focus on the incredible team who make Piglet happen. As our team grows, we still like to keep the calendar full of socials, competitions, and chances to see each other. Teamwork is at the heart of everything we do, so we're very excited that you're considering joining us!

Role: Temporary Seasonal Sales AssistantSalary: £13.45/hour
Hours: Various roles across weekdays and weekends through November-January 2027Location: Our Outlet store in Gunwharf Quays

What you'll be getting up to

• You'll support the Store Manager in ensuring all minimum brand standards are achieved as well as creating a first class customer experience.

• You'll build great relationships with other store colleagues, and liaise regularly with the core Piglet team to ensure you're up to date, and feeding back important updates.

• You'll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You'll familiarise yourself with the brand story and deliver consistently on brand guidelines.

• You'll embody the Piglet brand, and make our customers feel at home within our stores, and excited to buy into the brand.

• You'll help us learn more about our in store shoppers.

• You'll support the Store Manager in maintaining our physical space; both delivering on brand visual guidelines and ensuring cleanliness and health and safety requirements are met.

• You'll maximize sales by building great relationships with customers, and sharing your product knowledge and suggestions

Who we're looking for

• You'll need to be a real people person; the kind to put a smile on shoppers' faces, even if they don't make a purchase.

• You'll need to be self motivated and proactive, keeping busy even when the store is not.

• Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing.

What it's like to work at Piglet in Bed

• This is a temporary seasonal role across weekdays and weekends and including evenings, with potential forovertime hours. Some flexibility will be required to cover holidays and absences.

• The hourly rate for this role is £13.45 - we're proud to pay the UK Living Wage, a voluntary measure we're taking to make sure our salaries meet our employees real, everyday needs.

• We offer a generous 50% discount on our products alongside a bonus scheme, and plenty of chance to get your hands on treats (birthdays, piglet of the month, photo competitions and product sweepstakes)

• Piglet in Bed offers 33 days of holiday annually (pro rata for part time staff), alongside 2 paid days for volunteering.

• You'll get access to our reward and wellbeing platform, which gives access to discounts on 100s of retailers, an online GP, support services and financial rewards, as well as life assurance cover.

Your personality is way more important to us than perfect grammar, so please consider not using AI in your application - we just want to get to know the authentic you!

We strive to make sure our recruitment process is accessible to everyone. If you'd like an accommodation or adjustment for a disability or any other reason during our hiring process, please let us know in your application. All applicants must have the right to work in the UK as Piglet in Bed are unable to sponsor or transfer any visa applications at this time.