Ecommerce Executive

Zachary Daniels Recruitment; Ringway; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Private medical insurance

Staff discount

Flexible start and finish times

Free on-site parking

Company events

Job summary

Zachary Daniels Recruitment is seeking an Ecommerce Executive to support the day-to-day trading of the online store, focusing on product data, catalog uploads, and onsite merchandising across launches and campaigns. You will analyse customer behaviour and site performance to drive conversion and revenue, working with cross-functional teams to optimise the customer journey.

The role requires hands-on experience managing product listings (Shopify preferred), bulk data uploads via CSV, and strong

Qualifications

• 2+ years' experience in a similar ecommerce role.
• Hands-on experience managing product listings, uploads and merchandising on ecommerce platforms, preferably Shopify.
• Strong Excel skills with bulk data uploads via CSV.
• Comfortable working in a fast-paced environment with multiple launches.

Responsibilities

• Support day-to-day trading of the website, including product launches and seasonal campaigns, ensuring setup and optimisation.
• Assist product merchandising across collection/category pages to improve visibility and navigation.
• Upload product catalogues via CSV and coordinate pre/post-launch checks.
• Manage and update on-site product data (titles, descriptions, imagery, attributes).
• Perform regular on-site checks for data accuracy across pricing and content; validate before/after publish.
• Monitor site performance with Shopify Analytics and GA; track KPIs like conversion, revenue and AOV.
• Produce regular trading reports with insights and opportunities to improve performance.
• Analyse customer behaviour using heatmaps, funnels and session recordings to identify friction points.
• Support A/B testing and implement onsite UX/conversion improvements.
• Assist in managing ecommerce third-party apps and integrations.

Skills

Shopify experience

Excel skills

CSV data handling

Data management

Team collaboration

Tools

Shopify Analytics

Google Analytics

Job description

Ecommerce Executive

The Ecommerce Executive supports the day-to-day running and optimisation of the ecommerce channel, ensuring a smooth customer journey and a high standard of accuracy and commercial focus.

Role Overview

You will be responsible for product catalogue uploads, managing product data and supporting onsite merchandising across launches, campaigns and BAU trading, including working with CSV files to maintain product information and content.

The role supports trading performance through analysis of customer behaviour, conversion and funnel performance, identifying opportunities to improve the onsite experience and overall performance.

Working closely with cross-functional teams, you will help deliver a seamless onsite experience and contribute to ongoing site improvements, including trading reporting and highlighting key wins and opportunities across markets.

Responsibilities

• Support the day-to-day trading of the website, including product launches and seasonal campaigns, ensuring products, collections and content are correctly set up and optimised.
• Support product merchandising across collection and category pages, ensuring strong product visibility and clear navigation, working closely with merchandising and marketing teams to align launches and promotional activity.
• Take responsibility for product catalogue uploads via CSV, ensuring data accuracy and completeness, and coordinate pre- and post-launch checks to ensure all products and content are correctly set up and live.
• Manage and update product data on-site, including titles, descriptions, imagery and attributes.
• Conduct regular site checks to ensure accuracy across product data, pricing, imagery and content, including pre- and post-publish validation.
• Monitor website performance using Shopify Analytics and GA, tracking key KPIs such as conversion rate, revenue, AOV, CTR and engagement.
• Produce regular reports with clear insights, highlighting key wins, issues and opportunities to improve trading performance and conversion.
• Analyse customer behaviour using tools such as heatmaps, funnels and session recordings to identify friction points and opportunities for improvement.
• Support A/B testing and assist in implementing onsite improvements to enhance UX and conversion.
• Assist in managing and optimising ecommerce-related third-party apps and integrations.

Essential

• Above all else we are looking for a collaborative and positive team player who is kind and caring.
• 2+ years' experience in a similar ecommerce role.
• Hands-on experience managing product listings, uploads and merchandising on ecommerce platforms, preferably Shopify.
• Highly proficient in handling large data sets, including bulk product uploads and data management via CSV files, with strong Excel skills.
• Comfortable working in a fast-paced environment, managing multiple launches and updates.

Desirable

• Experience with A/B testing and CRO.
• Experience working with AI-based tools or a curiosity to explore and apply AI within ecommerce.

Team Perks

• Private medical insurance
• Staff discount
• Flexible start and finish times
• Free on-site parking
• Company events

BH36613