Ecommerce Assistant

DUSK.com; Bradford; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Hybrid working: 3 days in the office,

Bonus Scheme

Staff Discount Scheme

Company pension

Flexible start and finish times

Job summary

DUSK is a £200m home and lifestyle brand with a fast-growing ecommerce presence. The Ecommerce Assistant will support website trading, promotions, and cross-functional collaboration within Marketing to drive sales and improve customer experience.

You will gain exposure to multiple channels, CMS/HTML tasks, and weekly product publishing while contributing to a dynamic, hybrid-working environment in Leeds and Doncaster teams.

Qualifications

• Strong communication and teamwork are essential.
• Experience in ecommerce or retail is desirable.
• Basic Excel skills are required.
• CMS/HTML knowledge is desirable.

Responsibilities

• Implement day-to-day trading activity across the website; execute promotional plans and ensure promotions go live as intended.
• Work with Shopify and HTML to set promotional banners and content across the site.
• Support marketing to enable all channels with promo codes, competitions and capsule launches.
• Publish products weekly with the Ecommerce team and align with stock updates.
• Collaborate with SEO to maintain product and trading categories.
• Assist IT to develop and evolve site functionality across devices.
• Adapt trading activity for different markets to maximise sales.
• Research competitors and market trading conditions.
• Liaise with customer service to resolve issues.

Skills

Strong communicator

Team player

Dynamic and adaptable

Creative

Computer literate

Basic Excel

Ecommerce/retail experience

Tools

CMS

HTML

Job description

An exciting opportunity has arisen to join our team as an in-house Ecommerce Assistant working in Leeds as part of our expanding Marketing team.

Salary: Competitive Salary + excellent benefits package

We are looking for a bright, ambitious Ecommerce Assistant to support the continuous improvement of our website, with a strong focus on customer experience and overall sales performance. You will have an analytical mindset and understand the complexity of the customer journey, whilst thriving from the challenge this role offers.

This is a varied and rewarding role with exposure to all aspects of the business, offering plenty of scope for career progression in a vibrant, fun environment.

If you have gained Ecommerce experience through a university placement year, Graduate role, or through previous roles, and are looking for the next step in your career, we would love to hear from you.

Role Responsibilities:

• Implement day-to-day trading activity across the website. This involves executing the promotional plan ensuring all promotional activity goes live correctly and according to plan.


• Work with Shopify inc. some HTML code to set promotional banners and content live across site.


• Work closely with Marketing to support all channels activity through promotional code creation, competitions & capsule launches.


• Working with the wider Ecommerce team to process and publish products, working towards weekly publishing targets.


• Working alongside our SEO team to maintain and create relevant product and trading categories.


• Support IT to develop and evolve the functionality of all devices.


• Demonstrate an awareness of the different markets and adapt trading activity to maximize sales for the different customers in each market.


• Conduct research on competitors in the different markets and the trading conditions


• Liaise with customer service to solve any issues raised


• Liaise with the product team about stock updates

About You

• Strong communicator


• Team player with a can-do attitude


• Dynamic and adaptable


• Creative and keeps up with current trends


• Computer literate and able to troubleshoot issues


• Basic understanding of excel


• Ecommerce or retail experience is desirable


• CMS & HTML knowledge desirable

About us

DUSK is a £200m home and lifestyle brand on a path to £500m+. We are an award winning and fast-growing e-commerce brand in the home and garden sector, known for innovation and high-quality products.

Since 2016, our dedicated team here in the UK has been designing stylish homeware and furniture at affordable prices. DUSK is an online-first brand, and by designing and sourcing everything ourselves, we’re able to curate our own collections and pass on the savings directly to our customers.

Whether you are seeking signature furniture pieces or the perfect finishing accents, our curated ranges deliver accessible elegance to every living space, empowering you to realise your ideal home vision.

As a trusted British brand, our team in Doncaster work hard behind the scenes to make sure every order is carefully packed and delivered on time.

You can read more about us at:

Why Dusk.com?

• 25 days holidays (plus bank holidays) as standard, plus additional days based on length of service


• Option to buy additional holidays (by a maximum of 5 days)


• Hybrid working: 3 days in the office, 2 work from home (if applicable)


• Bonus Scheme


• Staff Discount Scheme on DUSK products


• Death in service


• Company pension


• Flexible start and finish times (if applicable)


• Access to employee assistance programme through ‘Spark’, including 24/7 helpline, virtual GP and counselling services to support your health and wellbeing.


• Eye-care vouchers


• Excellent Career progression and training opportunities in a rapidly growing business


• Opportunities to partake in company days

Due to the high volume of applications, on some occasions we are unable to reply to each individual applicant. If you do not hear from us within four weeks, then unfortunately your application has not been successful.

We will keep your application on file for six months and we will consider you for future roles within the organisation during this time. Your information will be deleted after six-months. If you wish to be considered for roles after this point, then you will need to re-apply.