Ecommerce Account Manager

TieTalent; Blackburn; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the pet industry is seeking an Ecommerce Account Manager to drive growth in online sales. This role involves managing key accounts, developing sales strategies, and optimizing product listings to enhance online presence and revenue. Ideal candidates will have experience in ecommerce sales and strong communication skills. Join a dynamic team and make a significant impact in the ecommerce landscape.

Benefits

25 days holiday

Staff discount on Pets Choice products

Qualifications

• Experience in ecommerce sales, account management, or digital sales.
• Proven track record managing key ecommerce accounts.

Responsibilities

• Develop and maintain relationships with key accounts.
• Create and execute sales plans and promotional campaigns.
• Analyze sales data and provide reports to management.

Skills

Negotiation

Communication

Results-oriented

Tools

Shopify

Google Analytics

Job description

Join to apply for the Ecommerce Account Manager role at TieTalent.

About Us
From Paws, Fins and Wings - We provide pets and wild animals worldwide with great value, tasty treats, scrumptious food, must-have accessories, and products to support their health and wellbeing.

Job Details
Location: Hybrid / Blackburn Based
Salary: Competitive
Job Type: Full Time, Permanent

About the Role

To drive our growth in ecommerce, we are looking for an Ecommerce Account Manager to join our team. You will be responsible for increasing online sales across key ecommerce accounts such as Ocado, Grocery Marketplaces, Pureplay Accounts, and 3rd Party Retailers. Your expertise in digital sales and account management will help build strong relationships, optimize listings, and develop strategies to enhance our online presence and revenue streams.

Key Responsibilities

1. Account Management: Develop and maintain relationships with key accounts, serve as the main contact, ensure smooth operations, resolve issues, and collaborate with internal teams to align initiatives.
2. Sales Strategy & Planning: Create and execute sales plans, promotional campaigns, and product launches. Monitor market trends and competitor activities to stay competitive.
3. Performance Analysis & Reporting: Analyze sales data, provide reports to management, forecast demand, and track KPIs.
4. Product Listings & Content Optimization: Oversee product listing quality, collaborate with marketing for branding, and ensure a seamless customer journey.
5. Promotions & Campaigns: Plan and manage promotional activities and campaigns for maximum engagement.
6. Inventory & Supply Chain Coordination: Work with supply chain teams to manage stock levels and ensure timely delivery.
7. Team Collaboration & Training: Support internal teams and train junior staff on ecommerce best practices.

Requirements

• Experience in ecommerce sales, account management, or digital sales, preferably in pet, FMCG, or related sectors.
• Proven track record managing key ecommerce accounts (e.g., Ocado, grocery marketplaces, 3P retailers).
• Knowledge of ecommerce platforms (Shopify, Amazon Seller Central) and analytics tools (Google Analytics).
• Understanding of SEO, content optimization, and online advertising (PPC, social media).
• Strong negotiation and communication skills.
• Results-oriented with a data-driven approach.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

• 25 days holiday
• Staff discount on Pets Choice products

Please click the APPLY button to submit your CV. Candidates with experience in ecommerce sales, digital marketing, SEO, and related fields are encouraged to apply. Nice-to-have skills include Shopify, Google Analytics, SEO, PPC, and social media expertise.