Assistant Night Manager

Copthorne Tara Hotel London Kensington; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is looking for a dynamic Assistant Night Manager to join their team. This role is perfect for someone passionate about personalized guest service and with a solid background in hotel night operations. You will oversee daily audits, manage billing procedures, and ensure that all operations meet hotel standards. The ideal candidate will possess leadership skills and a calm demeanor under pressure, making this an exciting opportunity to advance your career in a supportive environment that values training and development. Join a team that offers competitive benefits and discounts on accommodation and food, and help create memorable experiences for guests.

Benefits

Training and Development Opportunities

Cash Health Plan

Pension Scheme

Discounts on Accommodation

Discounts on Food

Qualifications

• Strong background in hotel night front of house operations.
• Experience in providing quality service and anticipating guest needs.

Responsibilities

• Ensure operations align with hotel standards and provide quality service.
• Manage billing procedures and complete daily audits.

Skills

Leadership Skills

Decision-Making Ability

Calm Demeanor Under Pressure

Personalized Guest Service

Education

First Aid Qualification

Liquor License Qualification

Tools

Opera Cloud

Job description

The Copthorne Tara Hotel London Kensington is seeking a dynamic and energetic Assistant Night Manager

The role requires a strong background in hotel night front of house operations and a passion for personalized guest service

The Assistant Night Manager's duties include ensuring operations align with hotel standards, providing quality service, welcoming guests, anticipating their needs, managing billing procedures, completing daily audits, and being aware of emergency procedures

Essential requirements include experience with Opera Cloud, leadership skills, decision-making ability, and a calm demeanor under pressure

Previous large-scale hotel experience, First Aid qualifications, and liquor license qualifications are advantageous

The hotel offers competitive benefits, including training, development opportunities, a cash health plan, pension scheme, and discounts on accommodation and food

Salary details are not specified

Candidates must be eligible to live and work in the UK.