Claims Operations Specialist

Everest Re Group,; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Claims Operations Specialist, where you will play a pivotal role in enhancing International Claims through data analytics and reporting. This position offers the opportunity to collaborate with diverse teams, leveraging your expertise in Claims Data to drive impactful initiatives. With a focus on innovation and strategic thinking, you will contribute to the development of management information dashboards, ensuring that the Claims Teams operate at peak performance. The company fosters a culture of inclusivity and professional growth, making it an ideal environment for those looking to make a difference in the insurance industry.

Benefits

Flexible work arrangements

Professional development opportunities

Tuition reimbursement programs

Mentoring opportunities

Qualifications

• Extensive experience in Claims Data and Management Information in a Speciality/P&C insurance environment.
• Ability to develop MI Dashboards and Reports providing insights into Claims performance.

Responsibilities

• Support International Claims with data analytics and reporting.
• Collaborate with teams to implement Claims Initiatives delivering value.

Skills

Claims Data Analysis

Data Analytics

Insurance Claims Process

Stakeholder Management

Communication Skills

SQL

Microsoft Power BI

Python

Microsoft Office

Guidewire ClaimsCenter

Education

Degree in a relevant field

Tools

Microsoft Power BI

SQL

Microsoft Office

Guidewire ClaimsCenter

MS Power Apps

Job description

Title:

Claims Operations Specialist

Company:

Everest Advisors (Uk), Ltd.

Job Category:

Claims

Job Description:

About Everest:

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

The Opportunity:

The primary purpose of this role is to help develop International Claims, Management Information and Data Analytics capability including analysis & trending of Internal and External Claims data. The role will be dedicated to supporting the International Claims organisation and work closely with International and North American Claims Teams. The role will report to Head of International Claims Data and Analytics

Key Accountabilities:

Strategic

• Proven Insurance Claims experience as a Data Analyst or Analytics Subject Matter Expert in multiple lines of business ideally Speciality Insurance

• Ability to develop MI Dashboards and Reports that provide insight into performance of the Claims Teams and UW LoBs

• Work and collaborate with a team of experts across the Everest business including actuarial, underwriting teams, senior leadership, and boards/committees to research, create and implement Claims Initiatives that deliver tangible value to Everest

• Analysis and trending on industries and sectors

• Source, analyse, contrast and compare third party data from Lloyd’s, LMA, IUA and other external sources to Everest internal claims data.

• Assist the identification and pipeline of Analytic capability including its development

• Demonstrable experience of working on Claims Analytics Initiatives moving to a Self Service / Production capability

Operational

• Experience of working across and coping with multiple demands and deadlines

• Strong understanding of Insurance Claims (process and technology)

• Ability to gather, shape and articulate requirements for development at short notice

• Exceptional communication skills, Stakeholder Management

• Ensure the creation and production of relevant, timely and accurate data/analytics and reporting

• Acting as a liaison between the business and its Information Technology Department and between the business and its clients

• Lead workshops to deep-dive into areas of complexity to achieve a universal understanding between Stakeholders

Skills & Abilities

• Extensive knowledge Claims Data and MI across Speciality Insurance and ideally also London Market

• Knowledge of Claims data models processes and technology; will preferably have a long-term background working in an Insurance Company background

• Execution focused and a high achiever with a passion for results and the ability to deliver quality report against tight deadlines.

• A tenacious work ethic with a focus on detail with the ability to filter large volumes of data looking for the key cases or trends driving the performance and then working with the claims team to review the claims file to pick out the key information.

• Strategic thinker, innovative and solution-oriented

• Familiarity with emerging Insurance trends and their application in the industry

• Exceptional oral and written communication, with the ability to provide concise executive summaries to senior management

• Highly collaborative and able to work effectively across the organisation as well as with external stakeholders

• Ability to adapt and embrace change, solutions driven

• Tenacity and decisiveness, with the courage to take risks

• Strong interpersonal skills and demonstrates respect for the opinions of others

• Comfortable with working with virtual teams and be able to influence people without direct line management

Professional qualifications and experience:

• Demonstrable extensive experience in Claims Data and Management Information in a Speciality/P&C insurance environment, preferably in multiple geographies

• A degree educated professional

• Microsoft Office

• Microsoft Power BI experience

• SQL coding experience

• Experience and knowledge of all Lloyd’s & London market claims processes together with companies market experience

• Experience in analyzing claims tends and reporting

• Guidewire ClaimsCenter experience beneficial

• Python

• MS Power Apps

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhere to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.

• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type:

Regular

Time Type:

Full time

Primary Location:

London

Additional Locations:

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