Care Assistant - Nights

TN United Kingdom; Lymm; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care home in Lymm is seeking a Head of Hospitality to ensure high standards of dining services. This full-time leadership role involves managing a team, overseeing dining operations, and providing an excellent experience for residents. The ideal candidate will have supervisory experience and strong communication skills, with opportunities for career progression and various employee benefits.

Benefits

Opportunities for career progression

Bank holiday and overtime enhancements

5.6 weeks of annual leave

Paid DBS check

Uniform provided

Paid training programs

Refer-a-friend scheme

Comprehensive induction

Ongoing training and qualifications

Competitive pay rates

Cycle-to-work scheme

Wellbeing programs

Recognition awards

Support for career development

Travel plan incentives

Christmas bonuses

Pension scheme

Access to wages before payday

Qualifications

• Experience as a Dining or Restaurant Supervisor is essential.
• Previous experience in a care setting is desirable.

Responsibilities

• Organizing Hospitality Assistants and Care Assistants for dining services.
• Overseeing dining room preparation, cleanliness, and meal service.
• Managing, allocating duties, and supervising the hospitality team.

Skills

Effective communication

Leadership

Job description

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Head of Hospitality Grappenhall Manor Care Centre Hospitality Full time Permanent

New Career, New You, New Opportunity; New Care!

Our stunning care home, Grappenhall Manor Care Centre, is a purpose-built 70-bed facility located in Warrington, Cheshire. We provide the highest standards of safety, comfort, and care to residents with diverse needs, including residential, nursing, and dementia care. We invest in the latest technology and offer a purposeful program of daily activities and gentle exercises to enhance residents' wellbeing. Our team members are carefully selected for their warmth and passion, undergo full induction, and receive ongoing training through our in-house trainers and the New Care Academy. We pride ourselves on a permanent staff team, with no agency staff for over four years, ensuring continuity of care and trusting relationships with residents. All staff are paid at least the national living wage.

We are seeking a kind, caring, and motivated Head of Hospitality to join our team. You will be responsible for organizing the Hospitality Assistants and Care Assistants to ensure the dining experience is smooth and efficient at all times. Your duties include overseeing dining room preparation, cleanliness, setup, and ensuring meals are served promptly, attractively, and correctly. This is an exciting leadership role involving managing a team, creating rotas, providing training, and supervising staff. The position offers a 40-hour contract with an hourly rate of £12.44. Shift times are 0800-1900, with alternate weekends off.

Role Responsibilities:

1. Ensure high standards of hospitality service are maintained.
2. Support and assist visitors.
3. Inform the Chef of any individual dietary requirements of residents.
4. Follow cleaning schedules and procedures in accordance with HACCP standards.
5. Ensure all training provided is adhered to.
6. Accurately complete records and reports such as cleaning schedules, work sheets, fridge temperatures, and HACCP paperwork.
7. Manage, allocate duties, and supervise the hospitality team to ensure quality service during shifts.
8. Coach staff and participate in their ongoing development.
9. Promote safeguarding and the welfare of adults in contact with the post holder.

Skills and Experience Required:

1. Experience as a Dining or Restaurant Supervisor is essential.
2. Previous experience in a care setting is desirable.
3. Effective communication skills are essential.
4. Participation in activities organized within the home is required.

The Benefits:

• Opportunities for career progression into more senior and management roles.
• Bank holiday and overtime enhancements.
• 5.6 weeks of annual leave per year.
• Paid DBS check.
• Uniform provided.
• Paid training programs.
• Refer-a-friend scheme for roles such as Registered Nurse, Team Leader, Senior Care Assistant, and Care Assistant.
• Comprehensive induction for new starters.
• Opportunities for ongoing training and nationally recognized qualifications.
• Competitive pay rates.
• Cycle-to-work scheme.
• Wellbeing programs.
• Recognition awards including Employee of the Month and Golden Tickets.
• Support for career development.
• Travel plan incentives, including walking or biking to work and receiving a free meal.
• Christmas bonuses.
• Pension scheme.
• Access to wages before payday via HASTEE.