Team Member - Greggs

Moto Hospitality; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join an innovative company transforming the UK's rest stop experience! As a Team Member, you'll deliver exceptional customer service while enjoying benefits like discounts and a bonus scheme. With no prior experience required, this role is perfect for enthusiastic individuals ready to learn and grow. Enjoy a supportive environment with opportunities for development and a weekly pay schedule. This is your chance to be part of a dynamic team that values your contribution and makes every customer's journey memorable.

Benefits

Annual bonus scheme

Colleague discounts

Enhanced benefits (pension, sick pay)

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals with a passion for customer service.
• Willingness to learn and adapt to new skills.

Responsibilities

• Maintaining stock levels and preparing food and drinks.
• Serving customers and providing exceptional service.
• Operating tills and ensuring cleanliness.

Skills

Customer Service

Teamwork

Communication

Job description

£12.30 per hour

Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB

Joining Moto is easy! We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more – making it affordable to enjoy your favorites at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. If you’re considering a career change to roles like carer, cleaner, or warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today!

• Please note internally, this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Luca.