Team Member - Greggs Greggs · Leigh Delamere

Moto; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Customer Service Assistants. This role offers the chance to deliver exceptional customer service while transforming the rest stop experience across the UK. With no specific skills required, training will be provided to ensure you succeed. Enjoy benefits like a generous colleague discount, an annual bonus scheme, and development opportunities with funded qualifications. If you're looking for a vibrant workplace where you can make a difference, this is the opportunity for you!

Benefits

Annual bonus scheme

Colleague discount

Enhanced benefits

Development opportunities

Weekly Pay

Qualifications

• No specific skills required; training provided.
• Enthusiastic individuals welcome.

Responsibilities

• Replenishing stock levels and maintaining cleanliness.
• Serving customers and handling inquiries.

Skills

Customer Service

Communication

Job description

Job Opportunity: Customer Service Assistant at Leigh Delamere Services

Hourly Rate: £12.30

Location: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB

Join Our Team

Joining Moto is easy! We’re not seeking candidates with extensive hospitality or retail experience; we’re looking for enthusiastic individuals to be part of our amazing team. Your role will involve delivering Greggs’ popular sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

No specific skills required; we’ll provide all the training you need.

What We Offer Our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount on brands like Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
• Development opportunities with funded qualifications
• Weekly Pay

Role Responsibilities:

• Replenishing stock levels by restocking displays and fridges
• Preparing hot food and refreshments
• Serving customers promptly
• Providing exceptional customer service
• Handling customer inquiries
• Operating tills and processing orders
• Maintaining product quality and store cleanliness

Please note that some motorway service sites may have limited or no public transport access. Ensure you can access the site before applying.

Similar roles include crew member, retail assistant, or customer service assistant. We are also open to candidates seeking a career change into roles such as carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates may differ for under 18s.

Start Your Customer Journey with Us

Apply today!

*Internally, this role is called Customer Service Assistant.

*The annual bonus scheme is equivalent to one week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work with us? Find out from our colleague Luca.