Team Member - Greggs Greggs · Cardiff

Moto; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company that is transforming the UK's rest stop experience! As a Team Member, you'll deliver exceptional customer service while preparing delicious food and maintaining high standards. With no prior experience required, we provide all the training you need to succeed. Enjoy fantastic perks like a generous discount, an annual bonus scheme, and opportunities for personal development. If you're enthusiastic and ready to be part of an amazing team, this is the perfect opportunity for you!

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension

Weekly Pay

Funded qualifications

Qualifications

• Enthusiasm and willingness to learn are essential.
• No prior experience required; training provided.

Responsibilities

• Maintain stock levels and replenish displays.
• Prepare hot food and serve customers promptly.
• Handle customer inquiries and operate tills.

Skills

Customer Service

Teamwork

Food Preparation

Job description

£12.30 per hour - 14 Hours per week

Address: Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends on brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

INDLP

Want to know what it's like to work for us? Find out from our colleague Luca.