Team Member - Greggs

Moto Hospitality; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join an innovative company transforming the UK’s rest stop experience! As a Team Member, you'll deliver exceptional customer service while preparing delicious food and maintaining store standards. This role offers flexible hours, a competitive hourly wage, and a generous annual bonus scheme. With no prior experience needed, we provide all the training you need to succeed. Enjoy fantastic perks like colleague discounts and development opportunities, making this a great opportunity for anyone looking to start a rewarding career in hospitality.

Benefits

Annual bonus scheme

Colleague discounts

Enhanced benefits (pension, sick pay)

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals looking to deliver exceptional customer service.
• No prior experience required; training provided.

Responsibilities

• Maintain stock levels and replenish displays.
• Prepare hot food and refreshments for customers.
• Provide exceptional customer service and handle enquiries.

Skills

Customer Service

Teamwork

Food Preparation

Job description

£12.30 per hour - 14 Hours per week

Address: Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18’s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally, this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Luca.