Social network you want to login/join with:
UBDS is seeking a highly skilled Senior Network Engineer with customer-facing skills and hands-on experience to join our Secure Connectivity team. This role plays a pivotal part in client projects and engagements.
Responsibilities
- Design and deploy network solutions and enhancements to existing deployments, software, and OS
- Diagnose and troubleshoot issues across technologies such as Cisco ASA/Firepower, Palo Alto, HPE Aruba EdgeConnect, SD-WAN, Wired and Wireless LAN, and legacy solutions
- Act as a problem-solver passionate about networking
- Engage with diverse teams, offering opportunities for career growth in a fast-paced environment
- Serve as a Subject Matter Expert (SME) for junior engineers
- Communicate effectively with customers regarding technical issues and inquiries
- Diagnose and troubleshoot wireless, security, switching, and other network issues
- Manage each customer case from creation to resolution
- Collaborate with support teams to resolve network outages and complex issues
- Work with colleagues and client teams on critical, escalated issues
Requirements
About You
- Experience in designing, developing, implementing, and troubleshooting complex network solutions
- Understanding of networking protocols like TCP, STP, Ethernet, OSPF, BGP
- Experience with WiFi network design and troubleshooting
- Excellent communication skills, both written and verbal
- Strong client-facing skills and ability to communicate at all organizational levels
- Problem-solving and troubleshooting skills in computer networking
- Analytical skills with the ability to multitask and work under pressure
- Ability to prioritize workloads
- Networking certification: CCNA minimum
- Hands-on experience with Cisco routing and switching, Cisco SD-WAN, Cisco Meraki, HPE Aruba wired/wireless LAN, EdgeConnect, VMWare SD-WAN, Palo Alto firewalls, and cloud platforms like Azure and AWS
Why grow your career at UBDS
We value our people and invest in their growth through various development options. Our diverse portfolio offers exposure to leading technologies in a supportive environment.
Employee Benefits
- Training and development opportunities
- Private medical cover via Vitality
- Discretionary bonus based on performance
- 25 days holiday plus additional days for birthday and anniversary, plus UK bank holidays
- Electric Vehicle leasing via salary sacrifice
- Death in service cover
- Hybrid working environment with offices in London & Manchester, focused on outcomes and work-life balance
About UBDS
UBDS specializes in digital transformation, working with complex organizations to innovate and improve efficiency. Our values emphasize reputation, passion for technology, delivering value, and simplicity.
We aim to accelerate change, ensure high performance, and mitigate risks through strategic technology implementation aligned with client goals.
Interested in joining?
Visit https://apply.workable.com/ubds/ or send your CV to [emailprotected]. We are an equal opportunity employer committed to diversity and inclusion.